Posted:2 months ago| Platform:
Work from Office
Full Time
Know our employees: Enable processes that individuals love to engage with, gain incredible value from, and create a delightful personalized experience that feels high touch. Enable employees: Anticipate employee s needs as it relates to gaining IT Services, resolving their challenges, and providing proactive solutions. Make it easy: Simplify employee enablement processes for IT and employees, enabling adoption and service champions Improve existing onboarding experiencing, driving to continually create the best possible Day 0+ experience Trusted Advisor to leaders, managers, and individual contributors to help them deliver their best work every single day Be a curator of a frictionless employee experience processes and drive empathy for employees Qualifications Your Experience BE/Btech or equivalent technical degree or military experience required 5 to10 years of relevant experience Advanced level experience with ServiceNow application Service management (incident, change, problem) best practice knowledge Knowledge of Jira Strong technical aptitude, technology knowledge desired with an ability to build relationships with other internal stakeholders Ability to build and maintain successful cross-functional partnerships Ability to be consultative with partners and stakeholders
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