Staff Engineer -SRE

Responsibilities:

• The Site Reliability Engineering (SRE) team is responsible for the

  reliability, scalability, stability, and performance

  of systems and services.
• Collaborate with cross-functional teams to design, build, and maintain systems, while troubleshooting issues as they arise. Act as a bridge between development and operations teams.
• Work closely with business teams to define

  Service Level Objectives (SLOs)

  and

  Service Level Agreements (SLAs)

  for critical systems, ensuring uptime in alignment with these standards.
• Deploy and manage monitoring tools to gain insights into system health and performance.
• Analyze performance, identify bottlenecks, and implement solutions to improve scalability and reduce latency.
• Develop scripts, tools, and automation frameworks to reduce manual intervention in deployment, monitoring, and scaling.
• Partner with development teams to design and implement observability practices such as logging, metrics, and tracing, enabling proactive issue diagnosis and resolution.
• Create actionable alerts in monitoring systems to ensure rapid response to potential production incidents.
• Forecast resource requirements and provision effectively for current and future demand.
• Design and execute

  chaos experiments

  to test system resiliency against failures.
• Own, define, and implement

  Disaster Recovery (DR)

  processes for systems, including conducting both planned and unplanned DR drills to ensure preparedness.
• Ensure adherence to security best practices during system design and operations.
• Maintain and update documentation, playbooks, and process guidelines.
• Publish

  KPI reports

  and system health updates regularly for business stakeholders.

Requirements:

• Must-have:

  Bachelor’s degree (preferably in Computer Science or a related field), or equivalent experience.

• Must-have:

  12+ years of overall IT experience.

• Must-have:

  7+ years of proven work experience as a

  Senior Site Reliability Engineer

  or similar role.

• Must-have:

  5+ years of AWS Cloud experience with certifications such as AWS Certified DevOps Engineer, SysOps, or Security.

• Must-have:

  3+ years of experience using a wide range of AWS technologies (e.g., EC2, RDS, ELB, S3, VPC, CloudWatch, Monitoring Tools) to develop and maintain secure AWS-based cloud solutions.

• Must-have:

  2+ years of experience in CDN and/or cache systems such as Fastly, Akamai, or CloudFront.
• Strong expertise in

  cloud deployments

  (AWS / Docker / Kubernetes).
• Hands-on experience with IaC tools such as Terraform, Chef, Ansible, Shell, Groovy, Python, etc.
• Experience with monitoring systems like CloudWatch, NewRelic, Datadog/Splunk, and ELK stack.
• Experience managing cloud network resources (AWS preferred), including VPC, URL proxies, private link, DNS, ACLs, firewalls, and C2S access points.
• Operational knowledge of CI/CD tools such as GitHub Actions and Jenkins.
• Experience with additional tools such as JIRA, Bitbucket, Fortify, SonarQube, Nexus, and Nexus IQ.
• Experience with configuration automation tools like Puppet, Ansible, Chef, or Salt.
• Strong scripting and automation skills (e.g., Bash, Python).
• Proficiency in Windows and Linux system administration.
• Strong analytical and problem-solving skills to resolve complex infrastructure and deployment issues.
• Excellent attention to detail, verbal/written communication, and documentation skills.