Staff Employee Relations Specialist

Job Description

Manage complex employee relations related investigations with limited supervision, honoring complete confidentiality, neutrality, complete fairness, unbiasedness and exercising best workplace investigation practices. Should be able to independently handle allegations of discrimination, harassment, retaliation, bullying, misconduct, bias, and other inappropriate behavior across regions like India, Southeast Asia locations. Conduct robust investigations into employee complaints and allegations of misconduct in a timely, fair, and balanced way. Identify and assess the scale and scope of alleged or confirmed conduct that is deemed inappropriate, impermissible, or unacceptable. Partner with legal counsel as needed. Follow thorough investigations through resolution. Maintain accurate files, documentation, and follow-up. Effectively handle employee relations issues and concerns, minimizing corporate risk and improving employee experience. Must exhibit strong professional judgment, emotional intelligence, and collaborative across functions and regions, should communicate effectively with cross-functional partners in HR, Legal, HR Ops, TA, TR, Govt Relations and the business. Must be able to articulate India local laws and other provide guidance to the leadership team for any Labor compliance and law regulation changes. India SPOC to Leadership on advice, consult for any difficult employee conversations, support in any ER conflict resolution. Partner and assist the Corporate Investigations team for conducting local employee investigations. Work collaboratively on employee relations matters such as corrective actions including warnings or performance improvement plans. Assess policy issues regarding legal risk; work with legal advisors to ensure compliance to and understanding legislation. Proactively lead the delivery and deployment of new ER Practices and review/redefine existing ones. Support all Labor compliance activities/audits and state laws. Ensure continuous improvement by actively identifying gaps, proposing, and implementing changes and innovative solutions. Develop metrics and leverage on analytics to track progress of ER programs and create comprehensive review decks for Leadership team. Build and maintain online repository of knowledge updates best practices for easy access and retrieval. Improving employee experience in all HR life cycle functions Participates in the development and delivery of management training programs designed to advance the employee relations skills of people managers. Facilitate training to build employee relations skills among people managers. Assist with ad-hoc employee relations and HR department projects. Make suggestions to leaders and HR Business Partners on employee engagement, policy or process improvements based on trends and risks. PREFERRED EXPERIENCE: Strong ER experience gained through increasingly responsible positions within Human Resources with a particular focus on employee relations, HRBP. Experience in a high growth, fast paced matrix environment. Strong problem-solving skills and ability to determine the root cause of issues. Highly collaborative and able to work both within and across teams globally. Ability to work through ambiguity, think creatively, be flexible and roll-up your sleeves. Exceptional communication skills, case documentation and report writing skills, executive leadership presentation and relationship development skills. Professional, confident manner and poised and articulate demeanor. Ability to work effectively with a wide array of personality types and all job levels. Demonstrated history of exemplary ethics and integrity, including ability to handle and maintain confidential information. Active commitment to the identification and appropriate resolution of all business issues, whether they are rooted in business problems or are pure compliance concerns. Demonstrated ability to assume sole and independent responsibility for projects. Ability to exercise discretion related to sensitive employee matters.