Install, configure and troubleshoot computers, networks & software Handle user technical issues Manage system updates, antivirus, security and backups Support hardware (printers, LAN, routers, etc.) Maintain IT documentation and asset records
Responsibilities: * Collaborate with IT team on projects & upgrades * Maintain inventory of hardware assets * Troubleshoot desktop issues promptly * Install OS, software & configure Outlook
Responsibilities: * Manage systems & networks * Troubleshoot LAN issues * Install software & configure Outlook * Provide desktop support * Ensure WAN connectivity