Job Description

Job Purpose: As Employee Relations Manager/Professional you will be responsible to lead HR investigations and appropriate IR/ER activities across the cluster through management of end-to-end HR investigations, including appropriate case reporting, decision making and stakeholder management at cluster or country level. Besides, provide employee relations advisory to HR colleagues across the cluster. Key Responsibilities Investigate HR and Employee Relations issues, including, but not limited to: o Conducting investigation related interviews o Drafting reports and proposing remedial action based on investigation findings o Producing complete investigation documentation o Analyzing data from various reporting systems to ensure swift progress on cases o Management of stakeholders as related to the case ensuring appropriate closure of the matter. Independently manage assigned casework, bringing investigations to closure rapidly and definitively Mediate and resolve internal ER issues using best practice conflict resolution practices Design, collect, and analyze multiple levels of employee and stakeholder feedback Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation for the assigned cases Consult and collaborate with business partners, Corporate ER teams, Compliance and Legal teams on complex employee investigations Manage critical employee relations issues that are crisis-oriented to ensure successfully completion within limited time and SLAs Partner in analysis and revision of people programs, policies, and practices Provide expert advisory service and support to the managers and local teams Ensure consistent implementation of use of ER policies and procedures across the cluster Support development and delivery of education and training for line leaders and HR professionals on policy, employment law, and employee relations matters Breadth/ Scope of Accountability Skills & Experience: 6-8 years of experience as a Human Resource Manager or HR Generalist in a complex multinational environment Experience in Employment law, Concerns/Grievances management process, HR/Commercial Investigations will also be considered. Robust ER / IR knowledge & experience in an international environment Background in commercial and manufacturing environment Exposure to work in a multicountry environment, especially in Asia Pacific or EMEA Must be fluent in English (Written & Spoken). Proficiency in additional languages such as Russian or French will be an added advantage.