Role & responsibilities Collect Monthly MIS from each department and present it with the process owner in front of Top Management. Prepare MRM with a six month frequency and discuss with Top Management. To Verify PPAP documents, other documents prepared by a quality person. Responsible for Customer Complaint and Its Closures, Customer audit, internal and external audit etc. Maintain the respective combination & Relationship to all departments for better QMS implementation. To prepare new procedures and formats as per QMS Requirement. Making of quality standards for each & every component/material being produced or procured by the company. Maintain the respective combination & Relationship to Customer and Handle the customer Complaint. To Train and motivate the workers for maximum output. MIS preparation and discussion with top management. To take permanent countermeasure & fool proofing in the tooling to avoid repeated problem in the component To conduct a monthly 5'S audit with top management. Monitoring On time submission of CAPA to customer. Approving Quality inspection report and quality documents.Preferred candidate profile Sheet Metal Industry