Sr. Solution Owner

Job Description

Position Summary F5 is seeking an experienced Sr Solution Owner who will lead-from-the-front to deliver and support ongoing business value through one or more empowered scrum teams. They will partner with product management, business stakeholders, and strategy to understand the portfolio and business vision. In concert with their teams, they will translate that vision into a technical roadmap with actionable user stories. Our Sr Solution Owners are the connection between strategic work becoming actionable engineering efforts by leading cross functional workstreams. This is an individual contributor leadership role that is at the core of our delivery model and combines elements of product management, engineering, and agile to deliver ongoing business value for our stakeholders. What Youll Do Define and work within an agile framework, facilitating and organizing Scrum ceremonies and guide and coach the teams on Scrum and Agile practices Partner with the Product Manager and Value Stream lead to craft the product roadmap and prioritize product backlog features Guide business analysts who own authoring user stories that effectively communicate stakeholder requirements and that are easily consumed by software development teams Collaborate across workstreams and with Solution Architects to define and validate the technical approach, strategy and deliverables ? Drive delivery across multiple domains, e.g. define and validate the technical approach, strategy and deliverables with engineering leads; lead test automation teams in the execution of test plans and verification of sprint feature releases; facilitate UAT and business acceptance Establish a continuous improvement process to improve reliability, quality, and time-to-market of their suite of software solutions and services Set and manage to Service Level Objectives (SLOs) and availability targets based on business needs Partner with People Leaders to ensure teams are staffed with the right quantity and quality of skills needed to deliver and support the scope of work Manage platform support plans in support of related incidents, outages, and deployments as well as regular maintenance, availability, scalability and performance requirements, technical roadmaps, and platform strategies. Identify opportunities for automation, efficiency improvements, and define success metrics and track progress against them to ensure value delivery. Engage with cross-functional teams to gather, document, and prioritize requirements for multiple teams. Act as the primary liaison between stakeholders, technical teams, and end-users. Support Value Stream leader and the budgeting process by being accountable for vendor contracts Manage audits for applications and technologies which are under SOX, ISO 27001 etc. Responsible for upholding F5s Business Code of Ethics and for promptly reporting violations of the Code or other company policies. Performs other related duties as assigned. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. What Youll Bring Ability to serve as a liaison between business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs Demonstrated experience delivering, running, and scaling complex services and solutions Experience working in a large scaled Agile environment, particularly familiar with Scrum practices Strong organizational skills and the capability to interpret and handle a vast array of information Excellent communication skills and an ability to build trust with team members and stakeholders Security mindset ensuring the compliance of applications including completion of audits on time A real passion for building software solutions with state-of-the-art technology Knowledge of the end-to-end software and hardware renewal process, including tracking, monitoring, and managing software licenses and subscriptions for our product portfolio. Demonstrate cultural interest and sensitivity. Ability to functionally drive highly engaged teams globally. Qualifications 8+ years of experience in technology industry with 5+ years of experience leading teams of 5 or more and managing over $1M in budget 5 years of experience in SaaS platforms like ServiceNow and / or other custom engineering applications. Working knowledge of at least 3 of the below mentioned applications and workflows in ServiceNow CMDB, Asset Management, Integrated Risk Management, Security Operations , HR Service Delivery. Experience leading all Scrum ceremonies Preferred certifications in Agile areas of expertise such as Certified ScrumMaster, Certified Product Owner, and/or scaled Agile framework certifications Background in product ownership skills and hands-on experience converting product vision into an actionable engineering backlog Experience managing critical services and applications with geo-dispersed delivery teams Knowledge of audits and compliance like ISO, GDPR and SOX. Experience managing operational budgets and expenses, including platform licensing, vendor relations, SOW creation and management, and working with financial, legal, and purchasing teams.