Job Description

Job Description Department: ~Customer Success RoleResponsibilities: ~L2 Engineer well experienced with Server security/ Data canter and Endpoint (AV) security ~At least 1 years experience with Implementation and L2 support for Trend Micro products - Apex one, Deep Security , Email Security , Web security, EDR / XDR ~Ability to work with our core team and conduct Demos and travel onsite POC - Proof of value for Trend Micro Products ~Experience with Support critical security infrastructure, handling escalation ~Handle Incidents and malware outbreaks and work with our IR team ~Reasonable communication and documentation skills - self driven with a sense of responsibility and initiative ~Reporting - Ensure appropriate and timely reporting to all stakeholders for any activity - PoC . Implementation undertaken ~Prepare and submit Daily, Weekly and Monthly reports ~Constant learning - with Ability to keep oneself constantly updated with products and technologies Navi Mumbai Requirement BE/ IT Engineering/ MCA/ M Tech