Job Description

Position Summary F5 Inc. is actively seeking an exceptional Sr Principal Software Engineer (Individual Contributor) to play a pivotal role in our SRE Operations team for the groundbreaking F5XC Product. Are you an SRE Operations specialist with automation in your DNA? Do you thrive in fast-paced SaaS environments where cloud meets global infrastructure ? We are looking for a top-tier SRE to drive Logs, Metrics, and Alerting , with a deep focus on Alerting automation at massive scale. Why This Role is Unique: Our SaaS is hybrid running across public cloud and a global network of 50+ PoPs , delivering terabits of capacity . Our infrastructure spans cloud-native services and physical networking gear (routers, switches, firewalls), creating a uniquely challenging and exciting observability landscape. The Analytics & Observability platform will have deep reach across these layers , ensuring reliability, security, and performance at a massive scale. What You'll Do: -- Be the Force Behind Observability & Stability Drive end-to-end Observability (Logs, Metrics, and Alerts) across our hybrid SaaS stack , spanning cloud, edge, and physical network devices. Take ownership of Alerting strategy , cutting through noise while ensuring actionable, high-fidelity alerts. Implement intelligent automation to reduce operational toil and enhance real-time visibility. -- Own & Automate Operations Design, build, and manage automation for self-healing infrastructure across cloud + global PoPs. Develop automation for Kubernetes, ArgoCD, Helm Charts, Golang-based services, AWS, GCP, Terraform . Improve networking observability , ensuring our routers, switches, and firewalls are monitored at scale. Continuously eliminate manual ops work through automation and platform improvements. -- Lead Incident Response & Operational Excellence Participate in on-call rotations , ensuring rapid incident response across our cloud + edge stack. Drive incident response automation , reducing MTTR and increasing system resilience . Ensure security, compliance, and best practices in observability & automation . -- Collaborate & Mentor Work closely with application teams, network engineers, and SREs to improve reliability and performance. Mentor junior engineers, fostering a culture of automation-first thinking and deep observability . What Makes You a Great Fit- - Deep expertise in Logs, Metrics, and Alerting, with a strong focus on Alerting automation . - Experience in hybrid SaaS environments spanning cloud-native and global infrastructure. - Strong background in Kubernetes, Infrastructure-as-Code (Terraform), Golang, AWS/GCP, and networking observability . - Proven track record of eliminating toil and improving operational efficiency through automation. - Passion for deep observability, networking-scale analytics, and automation at the edge . If you love solving reliability challenges at global scale, automating everything, and working in a hybrid cloud + networking environment , we want to talk to you! The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Must-Have: Observability & Alerting Expertise Strong experience with Logs, Metrics, and Alerts , with a focus on high-fidelity alerting and automation . Automation & Infrastructure as Code Deep knowledge of Terraform, ArgoCD, Helm, Kubernetes, and Golang for automation . Cloud & Hybrid SaaS Experience Hands-on experience managing cloud-native (AWS/GCP) and edge infrastructure . Incident Response & Reliability Engineering Strong on-call experience , with a track record of reducing MTTR through automation Kubernetes Mastery Hands-on experience deploying, managing, and troubleshooting Kubernetes in production environments. Nice-to-Have: Networking & Edge Observability Familiarity with monitoring routers, switches, and firewalls in a global PoP environment . Data & Analytics in Observability Experience with time-series databases (Prometheus, Grafana, OpenTelemetry, etc.) . Security & Compliance Awareness Understanding of secure-by-design principles for monitoring & alerting . Mentorship & Collaboration Ability to mentor junior engineers and work cross-functionally with SREs, application teams, and network engineers . High Availability / Disaster Recovery : Experience with HA/DR and Migration Qualifications Typically, it requires at least 18 years of related experience with a bachelors degree, 15 years and a masters degree, or a PhD with 12 years experience; or equivalent experience. Excellent organizational agility and communication skills throughout the organization. Environment Empowered Work Culture: Experience an environment that values autonomy, fostering a culture where creativity and ownership are encouraged. Continuous Learning: Benefit from the mentorship of experienced professionals with solid backgrounds across diverse domains, supporting your professional growth. Team Cohesion: Join a collaborative and supportive team where you'll feel at home from day one, contributing to a positive and inspiring workplace.