Posted:1 hour ago|
Platform:
Work from Office
Full Time
Engage and escalate issues with ORAN Tier II & III team when critical, time sensitive support and resolution is needed Work with technical teams to document troubleshooting steps and methods to improve processes Provide lead support with Market Teams to troubleshoot/resolve complex issues
Engage and escalate issues with vendors when critical/time sensitive support and resolution is needed Develop key metrics for performance monitoring and service assurance Closely working with the vendors for Incident resolution and RCA
Knowledge of SA Core, Edge, RAN, Transport, Virtual/Cloud environments, orchestration, and FCAPS platforms To work on the 5G Standalone Core Network functions (AMF, SMF, UPF, NRF, BSF, NSSF, SEPP, NEF, SCP & PCF) Engage with the engineering teams from DISH & vendors in helping triage & debug complex network activities
Work with our performance engineering teams & NOC to establish and continuously enhance the baseline KPIs required to measure the health of our network Engage and escalate issues with the Tier II & III team when critical/time sensitive support and resolution are needed Other duties as assigned This position may provide on call support on a rotational basis
Growel Softech Pvt. Ltd.
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