Sr. Network Analyst

Position: Sr. Network Analyst (AWS Networking with FTD Firepower Firewall)

Location: Noida, Bengaluru (REMOTE)

Shift: Permanent Night Shifts (6 PM IST to 3 AM IST from March to Nov & 7 PM IST to 4 AM IST from Nov to March)

Experience : 8+ Years

Responsibilities:

Daily Operations Management:

• Oversee day-to-day operations on the shift, ensuring compliance with defined operating procedures.
• Prioritize tasks to support the teams objectives and respect defined priorities.
• Maintain Daily Status Reports (DSR) of various tasks.

Shift and On-Call Support:

• Comfortable with working night shifts.
• Provide mandatory on-call support during off-shift hours, holidays, and weekends for Sev1/Sev2 issues on a rotational basis.

Task and Change Management:

• Write and review change requests as part of the change management process.
• Assist in the resolution of issues and actively engage in problem management activities.

Network Performance and Documentation:

• Monitor and recommend improvements for overall network performance.
• Prepare, update, and maintain documentation including network diagrams, staff contacts, vendor contacts, and utilization of monitoring/resource/inventory management tools.

Team Leadership:

• Help lead the team and participate in various project activities such as migrations, upgrades, and new implementations.
• Participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer infrastructure.

Network Infrastructure:

• Support for LAN, WAN, routing, and including Cisco ACI, and next-gen firewalls.
• Experience with FMC required
• Proficiency in layer 3 switching concepts including HSRP, VRRP, VLAN configuration, VTP, and STP.
• Troubleshooting skills for VPN, SSL environments, and related issues.
• Understanding routing protocols such as OSPF, EIGRP, BGP, MPLS, and policy-based routing.
• Knowledge and experience with Cisco Nexus switches including VPC and VDC.

Security:

• Design and deploy Cisco ISE solutions to secure network access and enforce policies.
• Integration of Cisco ISE with existing switching and routing infrastructure.
• Proficiency in Cisco RADIUS and TACAS.
• Data Center infrastructure experience is preferred.
• Experience with Cisco ASA and FTD firewalls/Fire Power.

Cloud and Load Balancing:

• Good to have understanding of AWS cloud networking.
• Knowledge of load balancers like F5 BigIP and AWS ELB.
• General Skills:
• Proficient in using packet analysis tools like Wireshark.
• Understanding of security devices including Firewalls (Palo Alto, Cisco), DNS, DHCP, and NTP.
• Proven experience in preparing Root Cause Analysis (RCA) and implementing corrective actions.

Communication and Leadership:

• Excellent organizational planning