Sr. Manager / Manager - IT

Job Description

Role & responsibilities Ensure smooth work of overall IT department Support business for efficient IT operations including remote employees, dealers. Effective usage of human resources. Work closely with Regional and Global IT teams for implementation of IT policies, IT Security, WAN and day to day support to the end users. Interact with SMEs, HODs and other stakeholders for implementation of SAP, CRM or any other relevant systems/applications. Work closely with Finance for budgeting, Purchase dept for PO and any other purchase requirements. Close interaction with IT vendors. Ensure timely payments to them and see that AMC or relevant support is available. Knowledge of Office 365 and cloud, collaboration Communication/presentation/negotiation skills. IT budgeting (CapEx/OpEx) Knowledge and awareness of ITIL. Experience of Change Management. General awareness about drawing software like AutoCAD, SolidWorX etc.and their specific requirements of licenses, hardware etc Incident tickets raised and resolved - Infrastructure and SAP LAN and WAN uptime. For WAN, coordinate with TATA & HQ Team SAP Change Requests Evaluation and implementation. Implementation of IT policy for Infra, Apps, Security Effective usage of O365, awareness, training to users Participate in various local/regional/global IT projects and support. Build rapport with vendors for efficient support, availability of materials IT Operations and Projects- successful coordination, execution and implementation Support business for efficient and effective IT systems. IT purchases SLA monitoring IT Assets Management Preferred candidate profile Experience: 1 0-15 Yrs.in manufacturing companies (preferably MNCs) Qualifications: BE Computer Perks and benefits 5 day flexi working Canteen facility