Sr. Instructional Designer

Company Description

ETSLabs, a division of Etech Global Services, has been pioneering advancements in artificial intelligence solutions since 2003. Recognized for processing billions of customer interactions, we partner with over 100 enterprise clients, including Fortune 500 companies, offering innovative customer experience solutions. Headquartered in Texas with global offices across three countries, our team of 500+ experts is dedicated to revolutionizing enterprise interactions through cutting-edge innovation and technical expertise. At ETSLabs, we specialize in creating transformative AI technologies to help businesses thrive in a competitive, rapidly evolving landscape.

Role Description

This is a full-time remote role for a Senior Moodle Developer. As a Sr Moodle Developer, you will develop, customize, and maintain Moodle-based applications to meet client-specific requirements. Day-to-day tasks include back-end programming, troubleshooting technical issues, building and integrating features, and ensuring scalability and performance optimization of Moodle systems. You will collaborate with cross-functional teams, propose innovative solutions, and provide technical expertise to ensure the effective deployment of e-learning modules.

What We Offer:

• Canteen Subsidy
• Night Shift allowance as per process
• Schedule Attendance Bonus
• Health Insurance
• Tuition Reimbursement
• Incentive components campaign wise
• Work Life Balance Initiatives
• Rewards & Recognition

Lead the design and development of engaging and interactive eLearning content using various multimedia tools such as video, audio, graphics, animations, and simulations.

• Collaborate with subject matter experts, instructors, and stakeholders to ensure that the content meets learning objectives and aligns with course outcomes and business goals.

• Integrate AI-powered tools and technologies to optimize learning experiences, personalize content delivery, and improve learner engagement and outcomes.

• Create comprehensive assessments, quizzes, and evaluation frameworks to measure learners' knowledge and understanding of course material.

• Develop interactive learning activities, games, and simulations to reinforce key concepts and enhance learner engagement.

• Review, audit, and edit existing course content to improve its effectiveness, accessibility, and engagement across multiple learning platforms.

• Ensure that all content is accessible to learners with disabilities by adhering to WCAG and other accessibility standards and guidelines.

• Demonstrate expertise in IOMAD (Moodle-based multi-tenancy LMS) for managing multiple organizations, courses, and user groups effectively.

• Stay current with the latest eLearning trends, AI technologies, instructional design methodologies, and apply them to enhance the quality and effectiveness of course content.

• Provide technical support, training, and mentorship to instructors, learners, and junior instructional designers on the use of LMS platforms and course content.

• Lead and mentor a team of instructional designers, providing guidance on best practices, quality standards, and professional development.

• Manage multiple complex projects simultaneously, ensuring timely delivery and adherence to quality standards.

Qualifications and Requirements/ What We Expect You To Have:

• Bachelor's degree in instructional design, educational technology, or a related field (Master's degree preferred) with 4-5 years of experience in developing eLearning content within a Learning Management System, preferably Moodle and IOMAD.

• Strong knowledge of instructional design principles, learning theories, and adult learning methodologies.

• Proven experience with IOMAD platform for multi-tenancy LMS management and configuration.

• Demonstrated experience in AI integration and optimization within eLearning environments, including AI-powered content creation, personalization, and analytics.

• Advanced proficiency in Adobe Creative Cloud Suite (Photoshop, Illustrator, Premiere Pro, After Effects, etc.) for creating high-quality multimedia content.

• Expertise in using various eLearning authoring tools such as Articulate Storyline, Adobe Captivate, Canva, and other multimedia development tools.

• Strong leadership experience with the ability to mentor, guide, and develop junior team members.

• Exceptional attention to detail and the ability to manage multiple complex projects simultaneously while maintaining high-quality standards.

• Excellent written and verbal communication skills with the ability to work collaboratively with cross-functional teams, subject matter experts, and stakeholders.

• Strong problem-solving skills and the ability to think strategically about learning solutions.

• Experience with Moodle plugins, customization, and API integrations is highly desirable.

• The Senior Instructional Designer will work closely with the eLearning team and leadership to ensure the quality, innovation, and effectiveness of the learning content while driving continuous improvement and team development