Job Description

Required Qualifications Education: Bachelor's degree in computer science, Information Technology, or related field. Relevant certifications (e.g., VMware VCP, EMC Proven Professional) are a plus. Experience: 10+ years of hands-on experience with enterprise-level storage solutions (SAN, NAS, DAS) and VMware environments. Strong experience in VMware vSphere, ESXi, vCenter, and vSAN. Expertise in storage devices and technologies such as Dell EMC, Qumulo Hyperconverged and others. Experience in backup and disaster recovery solutions (e.g., Veeam, Veritas, CommVault, etc.). Familiarity with automation tools such as PowerShell or other scripting languages is desirable. Key Responsibilities: Storage Management: Design, configure, and maintain enterprise storage solutions (SAN, NAS, and DAS). Implement and manage storage policies, including data replication, backup, and disaster recovery. Monitor storage health, capacity planning, and performance tuning to ensure high availability and scalability. Manage and troubleshoot storage-related issues and incidents at L3 level, ensuring minimal downtime and swift resolution. Configure and manage storage area networks (SAN), storage devices (e.g., Dell EMC, NetApp, Qumulo Hyperconverged), and backup systems. VMware Environment: Deploy and maintain VMware vCenter Server, vSphere clusters, virtual machines (VMs), and templates. Monitor, manage, and troubleshoot VMware performance issues. Design and implement VMware high availability (HA) and disaster recovery (DR) solutions. Participate in capacity planning and optimization for VMware environments. Incident Management & Support: Provide L3 support for complex storage and VMware-related incidents, acting as an escalation point. Troubleshoot and resolve complex storage and virtualization issues, ensuring timely resolution within agreed SLAs. Work closely with cross-functional teams to identify root causes and implement permanent fixes. Documentation & Reporting: Maintain comprehensive documentation for storage and VMware environments, including configurations, troubleshooting steps, and best practices. Generate regular reports on system performance, capacity, and health to inform leadership and drive improvements. Project Management & Implementation: Lead or participate in the design and implementation of storage and VMware-related projects. Collaborate with other teams to integrate new technologies and solutions into the existing infrastructure. Continuous Improvement: Stay up to date with industry trends, emerging technologies, and best practices in storage and virtualization. Recommend and implement improvements to existing systems to enhance performance, security, and reliability. Required Skills: Strong troubleshooting skills with the ability to resolve complex issues across storage and VMware systems. In-depth knowledge of storage protocols such as iSCSI, NFS, FC, and SMB. Strong understanding of virtualization technologies, including VMware tools, vSphere, vSAN, and vMotion. Excellent communication and collaboration skills, with the ability to work across teams and levels. Ability to manage multiple priorities and work under pressure. Preferred Qualifications: VMware VCP (VMware Certified Professional) certification. EMC, NetApp, or similar storage certifications. Experience with cloud storage platforms and hybrid environments.