Job Description

Provide administration and support of SailPoint IIQ products Manage a fully integrated, highly available application environment Provides in-depth technical development of efficient application systems utilizing established standards, procedures and methodologies. Responsible for assisting with the development and maintenance of SailPoint IdentityIQ solutions. Installing, upgrading, patching, deploying, configuring, programming, testing, and documentation in a complex enterprise IAM solution. Troubleshoot complex account issues with in multi-directory enterprise solution, Log investigations, vendor escalation, process change development, incident and problem management, change management, Supply work estimates for tasks. Review and support technical components for complex applications, monitoring of infrastructure components Plan and execute ITIL activities for incidents, problems, changes and enhancements Provide thorough incident investigation, diagnosis, and resolution Communicate effectively with peers, quality control, testing, and other technology teams Display a strong focus on documentation and standards Utilize knowledge of Linux with basic scripting skills for platform support Qualifications Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI s potential impact on the function or industry. An Ideal candidate would have proven experience within IAM application integration, audit, operational risk management, or technology. Someone with strong problem-solving and analytical skills as well as having excellent written and verbal communication skills and the ability to build strong stakeholder relationships 4+ years of relevant IAM experience working with IIQ 7.x+ , Identity integrations, including one or more of Active Directory, LDAP, ServiceNow and other cloud / federated Identity Management systems Identity & Access Governance knowledge including Role based access control, access requests and certification Solid experience in Agile development processes and DevOps culture a learning mindset and keen interest to build your knowledge of User Access Management Knowledge in infrastructure technologies such as UNIX, Windows, Active Directory, LDAP, and load balancers Experience with scripting (JavaScript, PowerShell) and SQL queries