5 - 9 years

0 Lacs

Posted:16 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Assistant Manager in this role, you will play a crucial part in the efficient operation of the business. Your responsibilities will include: - Handling customer complaints and resolving issues that employees are not authorized to handle on their own - Dealing with schedule changes, employee call-ins, and other staffing issues - Filling in for absent employees as needed to ensure smooth operation of the business - Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks - Delegating tasks to employees - Keeping day-to-day activities organized - Recruiting and interviewing new hires - Leading training classes or providing one-on-one training to employees - Supervising employees and providing additional training and coaching as needed to ensure everyone is performing their job properly - Resolving disputes between employees - Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment - Motivating employees to perform well - Maintaining a safe and clean work environment - Training employees in proper safety procedures and providing training updates as needed - Organizing promotions and spearheading marketing efforts by setting up displays and educating customers and employees on promotions or specials - Managing projects as assigned and organizing teams to assist in these efforts **Qualifications Required:** - Management Skills - Leadership - Motivational Skills - Strong Communication Skills - Multitasking - Customer Service - Problem Solving Skills - Creativity - Ability to Work Well Under Pressure - Performance Management - Ability to Foster Teamwork - Organization - Ability to Educate Others - Basic Computer Skills - Attention to Detail Please note the job type is full-time, and the benefits include internet reimbursement, leave encashment, life insurance, and provident fund. The preferred education level is a Master's degree, and the preferred experience includes 5 years in the Sweets & Snacks Industry, recruitment of Sweets & Snacks Production Staffs, and staff management, training & development, and appraisal. The work location for this position is in person.,

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