Sr. Engineering Manager, Enterprise Automation
As a Senior Engineering Manager in the Revenue Platform Automation division, you’ll leadthe engineering efforts driving our Sales, Customer Success (CS), and Finance technologystack. You’ll ensure seamless integration and optimal performance across these platforms,with a strong focus on backend and data-driven solutions. Collaborating closely with cross-functional teams, you’ll play a critical role in ensuring our systems are robust, integrated,and aligned with the company's strategic objectives. This role offers a unique opportunityto blend technical expertise with leadership skills, driving impactful change in a fast-pacedand dynamic environment.You will build and lead a team of talented engineers responsible for developing andmaintaining automation solutions for our Sales, Customer Success, and Financetechnologies. You’ll train and mentor team members, identify and resolve impediments,oversee the integrity of software estimations, and ensure that code and tests meet highstandards while keeping scalability, reliability, and maintainability in mind.This is a backend-focused role, leveraging your strong background in Java, Python,workflow automation solutions (Workato), web services (REST/OpenAPI), messagingframeworks (Kafka), data platforms (Snowflake), cloud technologies (AWS/GCP), andcontainerization (Kubernetes/Docker) to build innovative solutions. You’ll use your strongknowledge of Sales, Customer Success, and Finance business domains and tools to buildcomplete solutions in sales automation (Salesforce, Service Cloud), finance automation(ERP/billing/CPQ/payment), and customer insights (Catalyst/Gainsight). You’ll ensure yourteam masters their discrete business domains, maintaining ownership, and accountabilityfor their deliverables. You will oversee the development of strong test automation suites,aligning with automated build & CI/CD pipelines and cloud-native delivery.Your ability to collaborate with product management, provide leadership across multiplelocations, set high standards for the team, and hire, train, and retain exceptional talent isfoundational to your success. You’ll solicit feedback, engage others with empathy, inspirecreative thinking, and help foster a culture of belonging, teamwork, and purpose.Your responsibilities span across the Sales & Customer Success Platform and FinancePlatform teams, each of which are cross-functional teams consisting of productmanagement, product ownership, and engineers who are responsible for our core RevenueTechnology stack. The Senior Engineering Manager oversees the engineers/testers on theteams, identifying and overseeing the solutions that meet internal customers’ needs.
Primary Job Responsibilities
- Lead and inspire a team of skilled engineers, fostering a culture of collaboration,
continuous learning, and accountability. Provide guidance and support to ensure
team growth and success, empowering them with autonomy and ownership
- Oversee the design, development, and maintenance of automation solutions for our
revenue platforms. Ensure the highest quality code with a focus on scalability,
reliability, and maintainability. Your back-end expertise allows you to dive into thecodebase when needed, ensuring alignment with best practices
- Ensure that our Sales, Customer Success, and Finance systems, particularly those
centered around Salesforce and its ecosystem, are robust, optimized, and
seamlessly integrated
- Lead efforts to enhance system performance, drive innovation, and implement
scalable solutions that align with the company’s strategic objectives
- Leverage your strong background in Java, Python, data platforms, workflow
automation, software architecture, messaging frameworks, and cloud technologies
to drive the technical direction of our revenue platforms. Ensure the adoption ofbest practices in automation, web services, test automation, and cloud-nativedelivery
- Work closely with Product Management, Sales, Customer Success, and Finance
teams to align engineering efforts with business goals. Translate complex technical
concepts into actionable business strategies to drive impactful change
- Oversee the integrity of software estimations and ensure high standards of
performance, reliability, and security in the systems developed by your team.
Vigilantly identify and resolve impediments, ensuring projects are delivered on timeand within scope
- Drive innovation within the revenue technology stack. Continuously seek
opportunities to improve processes, tools, and systems, ensuring our technology
remains at the cutting edge
- Play a key role in hiring, training, and retaining top engineering talent. Set a high bar
for performance, create opportunities for professional growth, and cultivate an
environment where team members feel valued and motivated
- Establish and drive a culture rooted in belonging, psychological safety, candor,
connection, cooperation, and fun. Solicit feedback, engage with empathy, and build
strong relationships across the organization to foster an environment whereinnovative ideas can thrive
- Apply Agile, Lean, and principles of fast flow to enhance team efficiency and
productivity
- Model and encourage desired behaviors to support the company’s vision and
values. Participate in various company initiatives and projects as requested
Skills And Qualifications
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field
- 10+ years of experience in Software Engineering with deep experience in software
integration and workflow automation, particularly in Sales, Customer Success, and
Finance technology stacks
- 7+ years in an Engineering leadership role with direct management responsibilities
of at least 3 people
- 7+ years of experience in hands-on coding and delivering services that are provided
“as a service” to other teams as part of a large-scale distributed microservices
architecture
- Strong leadership skills with experience managing and mentoring engineering teams
- Expert-level skills in Java, Python, and SQL
- Deep understanding of sales automation platforms (e.g., Salesforce) and related
technologies, including ERP tools, payment automation, billing automation, and
CPQ
- Experience with containerization technologies, including Kubernetes and Docker,
and an understanding of how to build cloud-scale delivery, including scalability,
resiliency, and recoverability
- Solid understanding of software development methodologies, Agile practices, and
DevOps principles
- Excellent problem-solving skills with a focus on innovation, efficiency, and
scalability
- Strong communication and collaboration skills, with the ability to effectively engage
with stakeholders at all levels of the organization
- Experience in the financial industry or B2B platforms is a plus
Skills: docker,workflow automation,erp,java,senior,salesforce,payment,billing mediation,kubernetes,sql,finance,cpq,engineering manager,python
