Sr. Ecommerce Executive

Job Description

Strategy Development: Designing and implementing comprehensive e-commerce strategies to achieve sales goals. Analyzing market trends and customer behavior to identify opportunities for growth. Creating and managing product roadmaps for online sales Product Management: Managing product listings on the e-commerce platform, ensuring accuracy in descriptions, pricing, and images. Optimizing product categories and navigation for user-friendly browsing Overseeing new product launches and inventory management Marketing and Promotion: Developing and executing digital marketing campaigns across various channels like social media, email, and search engine marketing (SEM) Managing SEO (Search Engine Optimization) to improve website visibility Creating promotional offers and managing discount strategies Website Optimization: Monitoring website performance and user experience to identify areas for improvement Collaborating with web developers to implement design changes and new features Ensuring website functionality and security Customer Engagement: Managing customer service inquiries and resolving issues promptly Implementing customer loyalty programs and retention strategies Analyzing customer data to identify trends and improve customer experience Data Analysis and Reporting: Tracking key performance indicators (KPIs) like conversion rates, average order value, and customer acquisition cost Generating reports to analyze sales trends and identify areas for optimization Collaboration: Working closely with cross-functional teams including marketing, sales, logistics, and customer service Coordinating with vendors and third-party service providers Essential Skills for an E-commerce Executive: Strong analytical skills to interpret data and make informed decisions Excellent communication and interpersonal skills Digital marketing expertise including SEO, SEM, social media marketing Understanding of e-commerce platforms and technologies Project management skills to execute initiatives effectively Business acumen and knowledge of market trends. Skills- Strong analytical skills to interpret data and make informed decisions Excellent communication and interpersonal skills Digital marketing expertise including SEO, SEM, social media marketing Understanding of e-commerce platforms and technologies Project management skills to execute initiatives effectively Business acumen and knowledge of market trends .