Sr E-Commerce Operations Executive

Key Responsibilities:

• Oversee entire inbound and outbound logistics, inventory control, order fulfillment, and dispatch operations.
• Ensure all customer orders are processed accurately and dispatched on time.
• Optimize warehouse layout for space utilization and workflow efficiency.

Team Management

• Hire, train, and manage warehouse staff including supervisors, pickers, and packers.
• Maintain rosters, shift schedules, and ensure timely attendance and performance.
• Set KPIs and review productivity metrics regularly.

Inventory & Stock Control

• Conduct regular stock counts and reconciliation to prevent shrinkage/loss.
• Ensure accuracy of goods received and dispatched in ERP or inventory system.
• Coordinate with procurement and merchandising teams for restocking.

Process & Compliance

• Implement SOPs for packing, dispatching, and returns management.
• Ensure compliance with health and safety standards.
• Handle audits, vendor coordination, and daily operational reporting.

Logistics & 3PL Management

• Liaise with delivery partners, courier companies, and transport teams.
• Monitor shipping timelines and reduce return-to-origin (RTO) rates.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

• Khandsa Road, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Current & Expected Salary

Experience:

• Logistics/E-commerce: 5 years (Required)

Work Location: In person