Sr. Customer Service Executive

Job Description

Must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience. Pass the customer request to the concerned branch via Telephone/Email Would be accountable for accomplishing any Assignment/Task as instructed by the Functional Reporting Authority Would be responsible for the closure of caller requests. Needs to coordinate with the branches till a proper resolution is arrived. Needs to achieve monthly sales collection targets Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Application Question(s): Current Salary/ Expected Salary / Notice period Experience: total work: 1 year (Preferred) Location: Andheri, Mumbai, Maharashtra (Preferred) Work Location: In person