Posted:2 months ago| Platform:
Work from Office
Full Time
Your Impact: Resource will be responsible for Level 2 Operations & Maintenance activities of Fault Management System (FMS) including OpsB. What the Role Offers: Owns development skills and able to understand, troubleshoot, define solution based on languages such as Java, Perl scripting, Shell scripting etc. Should have very good knowledge of FCAPS functionalities - fault management, configuration management, Availability management, Performance management and Security w.r.t OpsB, APM, SIS on Telco domain. Should understand complete Incident lifecycle till the closure of Incident Should be well aware of various correlation techniques and able to build based on customer environment Should have end to end knowledge of OpsB, APM, SIS and it's integrations with other OT/MF tools Should have knowledge of automation domain Should have knowledge of monitoring domain with agent based and agentless monitoring Should have knowledge in end user transaction, real user transaction, monitoring domain Should have expertise in working on Linux/Unix environment Should have expertise in reviewing and managing reports Should have knowledge on databases including Oracle/Postgre database Should have detailed knowledge on TCP, SNMP protocols. Should have OpsB, APM, SIS system performance improvement skills Should be able integrate new devices, applications to OpsB, APM and SIS What you need to Succeed: Resource will be responsible for Level 3 management of Fault Management System (FMS) including OpsB, APM, SIS. This includes all Operations & Maintenance activities as well as adding new enhancements. L3 resource will act as service owner for OpsB, APM, SIS system providing technical governance and also mentoring for resources involved in Level 2 and Level 1 support of the OpsB, APM, SIS system. L3 resource will also coordinate with application leads of other .
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