Sr Associate, Client Tech Support Engineering

Job Description

Responsibilities Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Sr Associate, Client Tech Support Engineering Position Summary: We are seeking skilled C# .NET engineers to join our dynamic application support team. This is non-development role and ideal candidate should have good experience in analyzing and troubleshooting robust and scalable windows applications using the .NET framework along with strong analytical and problem-solving skills. Key Responsibilities: Maintenance and Support: Maintain existing software systems by identifying and software defects and analyzing and troubleshooting client tickets. Windows software applications using .NET framework (C#, .NET, Angular 2+, REST, Windows Forms). Must have good understanding on application logging, event logs, traces etc. Database Management: Develop/write basic SQL queries, review stored procedures, and database structures. Experience with Oracle database is essential. Integration: understanding on Integrated software solutions by analyzing and designing system requirements, standards, and specifications. Collaboration: Work closely with project managers, business analysts, and other developers to deliver high-quality software solutions. Technical Skills: Proficiency in C#, .NET, Angular 2+, REST, Window Forms, WPF and WCF. Experience with front-end technologies such as JavaScript, HTML5, CSS3, and Angular/React. Strong knowledge of Oracle database and database concepts. Proficiency with RESTful and SOAP APIs. Experience with Version Control Systems such as TFS, Git. Understanding of Agile methodologies and software development lifecycle. Must have good understanding on popular application logging (SVC logs, log4net), event logs, traces etc. Exposure to Hardware Integrations Problem-Solving: Strong analytical and problem-solving abilities. Communication: Excellent verbal and written communication skills. Team Player: Ability to work effectively both independently and as part of a team. Prior experience within the banking or financial services domain is preferred. Shift: 3:00 PM to 12:00 PM Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.