Sr Analyst I2P Service Desk

Job Description

Job Description Role title : Sr. Finance Analyst P2P Location : Pune Role purpose: Apply our Global standard model to transaction processing, whilst getting exposure to diffrent country legal/tax requirements. Opportunity to work with different technologies as Syngenta roll out their digital solutions across P2P Work together with other procure to pay teams to achieve end to end process and service performance To ensure various transactions in Procure to pay process for e.g. invoice processing, payment, TE processing are processed accurately and within agreed lead times. Accountabilities: Execute Syngenta s procure to pay processes to ensure service to internal clients and external suppliers Strict adherence to global standard process (application of desk top procedures and business operations pack) to deliver accurate and quality outputs Invoice Processing, Payment, Query Resolution to be performed on daily basis as per defined daily targets Supplier Statement Reconciliation Ensure to meet the SLA s for the process are being met Support the Team Lead by working directly with the client to identify corrective actions when errors occur or SLA not met. Independently perform the activities with minimum supervision; provide regular status updates, issues resolutions to the supervisor Proactively provide input to Team Leads on opportunities for improvement to the process or its execution.. Functional or Leadership Competency related specifically to this job: Client Service Focus: This is the ability to see life from the perspective of the client to deeply understand client motivation. Applies a service mind-set that is centered on developing, delivering and improving a service: Understanding all the components of a service, managing client expectations, challenging and engaging clients successfully. Judgment : Analyzes information, guidelines, and requirements from different sources to evaluate alternatives and make effective judgments. Draws accurate, useful conclusions from financial, business, and quantitative information. Makes timely and sound decisions on everyday issues and problems by applying accurate logic, appropriate knowledge, expertise, and common sense Execution Results Orientation: Manages work and work performance, holding everyone accountable to effectively and efficiently completing work responsibilities. Demonstrates initiative and a strong commitment to achieving meaningful results, meeting or exceeding goals, and acting on opportunities to create value. Collaboration (leadership competence): Fosters a sense of collaboration and works effectively with others across the organization, including in a remote team working environment, to achieve goals. Facilitates interaction of co-workers and external partners. Creates an environment for honest and open discussion of issues. Experience required for the job 3-6 years of experience in multinational / BPO environment Good communications skills Team player Execution and maintenance of desk top procedures and business operating procedures Prior working knowledge in SAP ERP Strong Analytical skills include identifying, forecasting and resolving problems Good writing and documentation skills, Clear communication Ability to create strong controlled process environment and adherence to controls and compliances Experienced in Query Handling on end to end of P2P activities (Voice and Mail) Should handle all type of queries from Client with support from senior analyst or Team lead Good understanding of P2P process and how it impacts key performance indicators Knowledge on P2P area as below :- Accounts Payable - Indexing, Posting, Payment and Audit VMD - Creation, Modification, upload, etc. Strong Accounting concept/knowledge of procure to pay process Tax , WHT, GST, knowledge Qualifications Holds Qualification: Any Graduate / Post-Graduate