Sr. Account Manager - Digital Marketing For Client Servicing

Job Description

We are seeking a skilled and passionate Digital Marketing Manager to join our team. The successful candidate will be responsible for managing client projects, interacting with clients, and ensuring exceptional client servicing. This role offers an opportunity to lead and execute digital marketing strategies that drive business growth and success. Key Responsibilities: Client Interaction and Relationship Management: Establish and maintain strong relationships with clients. Understand client needs, objectives, and expectations. Act as the primary point of contact for clients, providing regular updates and progress reports. Collaborate with clients to develop and refine digital marketing strategies. Project Management: Develop and oversee the execution of digital marketing campaigns, including SEO, SEM, social media, email marketing, and content marketing. Monitor project timelines, budgets, and deliverables to ensure successful project completion. Proactively identify and address any issues or roadblocks in project execution. Work with cross-functional teams to ensure the seamless delivery of services. Strategy Development: Analyze clients business and industry to create effective digital marketing strategies. Stay up-to-date with the latest digital marketing trends and best practices. Provide clients with strategic recommendations to improve their online presence and achieve marketing goals. Reporting and Analytics: Regularly track and report on the performance of digital marketing campaigns. Use data and analytics to make data-driven decisions and optimize strategies. Present performance reports and insights to clients in a clear and understandable manner. Client Servicing: Address client inquiries and concerns promptly and professionally. Ensure client satisfaction and retention by delivering high-quality services. Anticipate and fulfill client needs while maintaining a positive client experience. Requirements: Bachelors degree in Marketing, Business, or a related field (Masters degree is a plus). Proven experience in digital marketing, with a focus on client servicing. Strong project management skills, including the ability to manage multiple projects simultaneously. Excellent communication and presentation skills. Proficiency in digital marketing tools and platforms. Analytical and data-driven mindset. Creative problem-solving abilities. Up-to-date knowledge of the latest digital marketing trends and technologies. Client-focused with a commitment to delivering exceptional service.