Job Description

Bachelors degree in computer science, Information Technology, Information Security, or related field (or equivalent experience) Knowledge on Splunk, Firewall, and any Security tools along with CloudFlare WAF Knowledge on Cloud Security Experience working in a technical support or helpdesk role is preferred Familiarity with enterprise security tools such as SIEM, IDS/IPS, EDR, web application firewall, identity and access management solutions, etc. Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.) Proficiency in at least one scripting language (e.g., Python, PowerShell) is a plus Certifications such as CompTIA Security+, CISSP, CCSP or GIAC are advantageous but not required Ability to prioritize and manage multiple tasks simultaneously Strong problem-solving skills and a methodical approach to troubleshooting Adaptability and willingness to learn new technologies and processes Commitment to providing exceptional customer service and support.