Job Description – Telecalling & Client Relationship Executive We are a fast-growing Software & Web Portal Company dedicated to helping entrepreneurs and small business owners set up their own Digital Marketing Agency business. Through our web portal, we provide all the necessary tools, training, and support for them to succeed. To strengthen our outreach, we are hiring Telecalling & Client Relationship Executives who will manage pre-webinar and post-webinar communication with leads. Responsibilities Make screening calls to new leads, explain webinar details, confirm interest, and ensure attendance. Conduct post-webinar follow-up and closing calls to answer queries, resolve objections, and guide prospects towards joining our web portal and agency setup program. Record call details, lead information, and follow-up actions in the CRM system. Work closely with the sales and support teams to refine scripts and improve conversion strategies. Build trust and maintain long-term relationships with prospects through professional communication. Achieve daily and weekly targets related to calls, attendance confirmations, and enrollments. Requirements Minimum 1–2 years of proven experience in telecalling, customer support, inside sales, or similar client-facing role. Strong communication skills in Marathi, Hindi, and English. Confidence in handling objections, persuasion, and negotiation. Good computer knowledge with familiarity in CRM tools, WhatsApp Business, and Google Calendar. Professional attitude, result-oriented approach, and ability to work under pressure. Qualifications Graduate / Diploma in any stream. Preference will be given to candidates with a background in telecalling, telesales, or customer relationship management. What We Offer Fixed salary plus attractive performance-based incentives. Training on our web portal and client handling process. Professional work environment with career growth opportunities. Long-term stability in the entrepreneurship and digital business industry.
⚙️ Responsibilities – Back Office Executive Manage and update client data, leads, and contact information in CRM systems. Prepare and maintain daily, weekly, and monthly reports for management review. Assist the digital marketing and sales teams with backend coordination and follow-ups. Handle data entry tasks, documentation, and filing of client-related records. Coordinate with clients via WhatsApp for document verification or meeting scheduling. Monitor campaign progress, prepare performance sheets, and share updates with the team. Maintain internal communication between sales, marketing, and support departments. Ensure accuracy and confidentiality of all operational data and company records. Provide administrative assistance to senior executives as per daily operational needs.
Creative: Able to design engaging campaigns and content that capture audience attention. Energetic: Brings enthusiasm and a proactive approach to executing marketing initiatives. Data-driven: Uses analytics and insights to make informed marketing decisions. Digital Marketing Executive: Responsible for planning and executing online marketing strategies. Manage Online Campaigns: Handles end-to-end campaign setup, monitoring, and performance optimization. Generate Leads: Creates and implements strategies to attract and convert potential customers. Strengthen Digital Presence: Enhances brand visibility across social media, search, and other digital channels. Plan, Execute & Optimize Strategies: Develops, implements, and refines campaigns to maximize ROI. Multiple Digital Platforms: Works across Google Ads, Meta, SEO, email, and other relevant channels. Achieve Measurable Results: Focused on meeting key performance metrics like reach, engagement, and conversions.
⚙️ Key ResponsibilitiesMake outbound calls to qualified leads from digital campaigns. Explain the Digital Marketing Agency Business Opportunity clearly and confidently. Identify the prospect type — working professional, housewife, or business owner — and personalize the conversation accordingly. Schedule and conduct 1-to-1 online meetings (Google Meet / Zoom) to present the business plan and investment model. Give a complete walkthrough of system features, benefits, income potential, and training support. Handle objections, doubts, and convert interested prospects into paid subscribers. Maintain accurate call logs, meeting notes, and deal stages in the CRM system. Follow up consistently with open leads through calls, WhatsApp, and emails. Achieve monthly sales and revenue targets.