Key Responsibilities:Solution Design & Architecture: Lead end-to-end architecture and design of AEM solutions, ensuring scalability, security, and performance.AEM Implementation: Oversee the development and customization of AEM components, templates, workflows, and integrations.Integration Expertise: Design seamless integrations with third-party applications, including CRM, DAM, Analytics, and Commerce platforms.Cloud & DevOps: Implement and manage AEM as a Cloud Service (AEMaaCS) or on-premise solutions with CI/CD pipelines.Performance Optimization: Ensure high availability, caching strategies (Dispatcher), and system tuning for optimal performance.Security & Compliance: Define best practices for authentication, authorization, and secure data handling within AEM.Stakeholder Management: Work closely with business teams, developers, and leadership to translate requirements into technical solutions.Mentorship: Guide and mentor AEM developers and technical teams to maintain best practices and coding standards. Required Skills & Qualifications:Technical Expertise:8+ years of experience in AEM development & architectureStrong knowledge of OSGi, Apache Sling, JCR, and AEM DispatcherExperience with Java, HTL (Sightly), JSP, and JavaScript frameworks (React, Angular, Vue.js)Understanding of RESTful APIs, GraphQL, JSON, and microservicesCloud & DevOps:Experience with AEM as a Cloud Service (AEMaaCS), AWS, Azure, Kubernetes, DockerCI/CD pipeline management with Adobe Cloud Manager, Jenkins, or GitHub ActionsArchitecture & Integration:Hands-on experience with Headless CMS, Content as a Service (CaaS)Proven ability to integrate AEM with Adobe Analytics, Target, and third-party platformsAgile & Stakeholder Management:Strong collaboration skills in Agile/Scrum environmentsAbility to translate business requirements into technical solutions

Role & respon Key Responsibilities:Technical Architecture & Strategy: Define and implement scalable and maintainable AEM architectures that align with business requirements.AEM Implementation & Development: Provide technical leadership in designing and developing AEM solutions, including components, templates, workflows, and integrations.Integration & API Management: Architect and manage integrations with third-party applications, including CRM, DAM, Analytics, and Commerce platforms.Cloud & DevOps Expertise: Drive AEM as a Cloud Service (AEMaaCS) implementations, including cloud infrastructure, CI/CD pipelines, and automation.Performance & Security Optimization: Ensure system reliability, caching strategies (Dispatcher), and adherence to security best practices.Stakeholder Collaboration: Work closely with business teams, developers, and leadership to translate requirements into scalable technical solutions.Technical Mentorship: Mentor AEM developers and technical teams, fostering best practices and coding standards.Required Skills & Qualifications:Technical Expertise:10+ years of experience in AEM development & architectureDeep understanding of OSGi, Apache Sling, JCR, and AEM DispatcherStrong proficiency in Java, HTL (Sightly), JSP, and JavaScript frameworks (React, Angular, Vue.js)Experience with RESTful APIs, GraphQL, JSON, and microservices architecturesCloud & DevOps:Experience with AEM as a Cloud Service (AEMaaCS), AWS, Azure, Kubernetes, DockerCI/CD pipeline management with Adobe Cloud Manager, Jenkins, or GitHub ActionsEnterprise Architecture & Integration:Hands-on experience with Headless CMS, Content as a Service (CaaS)Proven ability to integrate AEM with Adobe Analytics, Target, and third-party platformsAgile & Stakeholder Management:Strong leadership skills in Agile/Scrum environmentsAbility to translate complex business requirements into technical strategiessibilities Preferred candidate profile Perks and benefits

HIRINIGS HR RECURITER GRAB THE OPPURTUNITY LOCATION NOIDAWork from office5.5 days workingLucrative incentive **Prior experience in bulk/ mass/ volume hiring in BPO international is a must*** ROLES AND RESPONSIBILITIES End-to-End Recruitment:Manage the complete recruitment lifecycle for BPO roles, including sourcing, screening, scheduling interviews, offer negotiations, and onboarding.Sourcing Candidates:Utilize job portals, social media platforms, employee referrals, and other sources to identify suitable candidates.Candidate Screening:Conduct preliminary telephonic/video interviews to assess candidates suitability for the role and company culture.Stakeholder Coordination:Collaborate with hiring managers and clients to understand role requirements and ensure alignment of hiring needs.Database Management:Maintain and update candidate pipelines and recruitment tracking systems regularly.Market Research:Stay updated with industry hiring trends, salary benchmarks, and sourcing techniques.Candidate Experience:Ensure a smooth and positive candidate experience throughout the hiring process. YOU CAN REFER YOUR BUDDIES.

Job Title: International Chat/ voice Process (Freshers / Experience )Job Location: Gurugram/ NoidaJob Type: Full-timeShift: (Night shifts)Freshers and undergrads can also apply. People with international experience preferredKey Responsibilities:Handle multiple customer queries efficiently through chat in a professional and courteous manner.Provide accurate information and resolve customer issues promptly to ensure high levels of customer satisfaction.Utilize predefined workflows, scripts, and processes to address customer inquiries and complaints.Escalate unresolved queries to the appropriate departments while ensuring proper follow-up.Maintain and update customer interaction logs accurately.Work collaboratively with the team to meet targets such as response time, resolution time, and customer satisfaction.Adhere to company policies, guidelines, and quality standards for effective service delivery.

Job descriptionPosition: International Client Support Executive(Voice/Chat/Blended)Location: Pune Salary: Up to 6 LPA 30% hike on last salary (Experience) / Up to 3 LPA (Fresher)Contact: Call or WhatsApp HR Kalyani at 9225600444Note: Immediate joiners preferred.Role & responsibilities : Respond to customer inquiries via voice calls and online chat in a timely and professional manner.Understand customer needs and provide accurate information about products and services.Resolve customer complaints and issues efficiently while maintaining a positive rapport.Maintain detailed records of customer interactions, inquiries, and resolutions in the CRM system.Collaborate with team members to improve processes and enhance customer satisfaction.Follow scripts and guidelines to ensure compliance with company policies and procedures.Meet performance metrics such as call handling time, response time, and customer satisfaction scores.Preferred candidate profile: Graduate/Under Graduate Fresher and candidates with minimum 1 year of International BPO experience are preferred.Excellent verbal and written communication skills in English (additional international languages are a plus).Strong problem-solving skills and ability to handle customer inquiries effectively.Proficient in using computers and familiarity with CRM systems Flexibility to work in shifts, including evenings, weekendsPerks and benefits:Competitive salary and performance-based incentives.Comprehensive training programs and ongoing professional development.Health benefits and employee wellness programs.Friendly and supportive work environment.Cab Facility till nodal pointHow to Apply:If you are passionate about customer service and want to be part of a dynamic team, please send your resume on below mention details.Contact Person: HR KALYANIContact No: 9225600444Mail Id: kalyani.s@spes.in Note: Please be aware that no virtual interviews will be conducted for this position. References are highly appreciated

Job Title: Mass Hiring For International BPO-Fresher/ExperiencedLocation: Pune, MaharashtraContact: (HR Dnyaneshwari) 7030937444Job Type: Full-timeJob Description:We are looking for dynamic, customer-oriented individuals to join our International Voice Process team at our Pune location.Key Responsibilities:Handle inbound/outbound calls to customers from international locations.Provide timely and accurate information to customers.Resolve customer issues or complaints by identifying the problem and offering appropriate solutions.Maintain professionalism and ensure a high level of customer service.Document and maintain records of customer interactions and transactions.Meet performance metrics, including response time and customer satisfaction.Work as part of a team to achieve departmental goals.Eligibility Criteria:Education: Any Graduate or Undergraduate.Experience: Freshers and experienced candidates are welcome to apply.Strong verbal and written communication skills in English.Ability to work effectively in a team-oriented environment.Basic computer knowledge and familiarity with operating systems and software.Flexibility to work in rotational shifts.Shift Details:Rotational Shifts: 24/7 operations, requiring employees to work on different shifts.Working Days: 5 days a week (rotational).Days Off: 2 days off per week (rotational).Additional Benefits:Cab Facility: Both-way transport (pick-up and drop-off) provided by the company.Career Growth Opportunities: Opportunities for skill development and career advancement.Friendly Work Environment: Collaborative and supportive team culture.

MEGA HIRING FOR INTERNATIONAL MNC'sLeading MNCs are hiring for International BPO Executive (Top Multinational Corporation)Salary:3 LPA to 6.5 LPA (depending on experience and skills)Eligibility Criteria:Graduate or UndergraduateFreshers can also applyMinimum 6 months of BPO experience is preferred (for experienced candidates)How to Apply:Share your resume via WhatsApp to HR MANSI DEVKAR at 7447710444Location:MagarpattaHinjewadiYerwadaViman NagarJob Type: Full-timeShift Timing: Rotational shifts and rotational offs5 Days Working, 2 Days OffBoth-way Cab FacilityKey Skills:Excellent communication skills in English (both written and spoken)Comfortable with handling international clients from the UK and USAbility to work in a fast-paced environment with rotational shiftsBenefits:Monthly IncentivesCareer growth opportunities in a top multinational companyBoth-way Cab Facility

As a customer support executive, you will play a crucial role in ensuring the successful implementation and ongoing support for our international clients. This role requires handling tasks independently, and leveraging your experience to contribute to customer satisfaction and success. Role & responsibilities - Handling basic Customer queries related to Customer Resolution expert- Candidates should be willing to work in rotational shift- 5 days working with 2 rotational week off Preferred candidate profile Any Graduate/UndergraduateFreshers and experience both can applyMinimum 6 months of Customer Service in an international BPONeed to work in rotational shift Immediate joiningShould have excellent Communication Perks and benefits 5 days of workingcab facilityincentivesCANDIDATES CAN CONTACT ON GIVEN DETAILS:-HR Harnish 9225684444harnish.k@spes

Job Description: International Voice Process (Motor Insurance)Position: International Voice ProcessDomain: Motor InsuranceExperience: 1 Year of International Voice Process ExperienceLocation: NoidaSalary: 6.5 LPA (49k in hand or 30% hike on the last drawn salary)Shift Timings: Rotational Shifts with Rotational OffsWorking Days: 5 Days a Week (2 Days Off)Facilities: Both-side Cab FacilityRounds of Interview: HR Interview, SpeechX, Operations Round, VNA (Voice and Accent)Job Summary:We are hiring for an International Voice Process in the Motor Insurance domain for a leading BPO company. This is an excellent opportunity for candidates with previous experience in international voice processes, especially in motor insurance, and strong communication skills. If you're looking for a dynamic work environment with competitive compensation and benefits, this is the right role for you!Key Responsibilities:Customer Support: Manage inbound and outbound calls related to motor insurance inquiries, providing customers with detailed information about their policies, claims, and related queries.Problem-Solving: Assist customers in resolving issues related to their motor insurance coverage, claims processing, and other concerns, ensuring timely and accurate resolutions.Policy Guidance: Explain various motor insurance products, their benefits, terms, and conditions, and help customers make informed decisions.Documentation & Record-Keeping: Accurately document customer interactions, policy updates, claims, and resolutions in the system while maintaining confidentiality.Quality Standards: Consistently meet quality standards for customer interaction, ensuring that customer satisfaction and first-call resolution metrics are achieved.Collaboration: Work collaboratively with internal teams to ensure smooth case handling and policy issuance. Engage in regular communication with supervisors to address complex issues.Adherence to SLAs: Ensure that all interactions comply with service-level agreements (SLAs), including response time, issue resolution, and customer follow-up.Skills & Qualifications:Educational Qualification: Minimum of Undergraduate or Graduate (any discipline).Experience: At least 1 year of experience in an International Voice Process (preferably in BPO or call center environment).Communication Skills: Excellent verbal and written communication skills in English. Should be able to handle international customers and maintain a professional tone.Technical Skills: Basic knowledge of computer systems and proficiency in MS Office. Ability to navigate multiple systems while on calls.Work Experience Criteria: No employment gap of more than 6 months in the last 2 years.Adaptability: Ability to work in rotational shifts and be flexible with changing schedules.Package & Benefits:Salary: 6.5 LPAIn-hand Salary: 49,000 per month or a 30% hike on your previous salary (whichever is applicable).Cab Facility: Both-side cab facility for your convenience.Leave: 5 working days with 2 days off.Medical Benefits: Health insurance and other perks as per company policy.Interview Process:HR Interview: Initial screening for eligibility and basic fitment.SpeechX: Assessment of your communication skills (clarity, tone, fluency).Operations Round: Testing your problem-solving skills and knowledge of the motor insurance process.VNA (Voice & Accent): Evaluation of your accent, pronunciation, and ability to handle calls in an international setting.Why Join Us?Career Growth: We provide ample opportunities for growth within the company, with various learning and training programs to enhance your career.Work-Life Balance: With 5 working days a week and rotational shifts, you can balance work and personal life effectively.Supportive Environment: A positive and collaborative workplace that encourages employees to thrive and succeed.Global Exposure: Opportunity to work with international clients in a dynamic, fast-paced environment.Interested Candidates can contact us at:Phone: 7030935444Email: rohan.gujar@spes.inFeel free to share this job opening with your friends or colleagues who may be interested.If you meet the above criteria and are ready to take on a challenging yet rewarding role, we encourage you to apply now!

Job Title: Bulk Hiring For International BPO Location: Noida, NCRContact: (HR Dnyaneshwari) 7030937444Job Type: Full-timeJob Description:We are looking for dynamic, customer-oriented individuals to join our International Voice Process team at our NOIDA location.Key Responsibilities:Handle inbound/outbound calls to customers from international locations.Provide timely and accurate information to customers.Resolve customer issues or complaints by identifying the problem and offering appropriate solutions.Maintain professionalism and ensure a high level of customer service.Document and maintain records of customer interactions and transactions.Meet performance metrics, including response time and customer satisfaction.Work as part of a team to achieve departmental goals.Eligibility Criteria:Education: Any Graduate or Undergraduate.Experience: 2 years experience in international voiceNO GAP in last 2 years more than 6 monthsShift Details:Rotational Shifts: 24/7 operations, requiring employees to work on different shifts.Working Days: 5 days a week (rotational).Days Off: 2 days off per week (rotational).Salary Package: 6.5 LPAAdditional Benefits:Cab Facility: Both-way transport (pick-up and drop-off) provided by the company.Career Growth Opportunities: Opportunities for skill development and career advancement.Friendly Work Environment: Collaborative and supportive team culture.

Job Opening: International BPO Customer Service RepresentativeEligibility Criteria:Graduates or undergraduates with at least 1 year of experience in an International BPO.Freshers are welcome to apply!Experienced candidates may be eligible for a salary hike of up to 30%, depending on skills and market standards.Key Responsibilities:Deliver exceptional customer service via phone, email, and chat.Handle inbound and outbound communications across multiple platforms.Maintain a positive and friendly demeanor with each customer interaction, ensuring satisfaction.Resolve customer issues efficiently, providing timely and effective solutions.Achieve performance targets, including response times, resolution rates, and customer satisfaction.Shifts & Work Schedule:Rotational shifts (flexibility required).Rotational weekly offs (5 working days, 2 days off).Perks & Benefits:Complimentary two-way cab service for hassle-free commuting.Monthly performance-based incentives to reward your contributions.Comprehensive insurance coverage for added security.Additional allowances to enhance your earning potential.How to Apply:Send your resume via WhatsApp to HR Sunil at 7030942444.Alternatively, email your resume to sunil.k@spes.in.Feel free to share this opportunity with your friends and colleagues we're hiring!

Urgent Hirings for customer supportInternational Voice ProcessLeading MNCs are hiring for International BPO Executive (Top Multinational Corporation)Salary:6.5LPA, 49k in handEligibility Criteria:Graduate or Undergraduate with 2 yrs experienceNo gap in last 2 yrs for more than 6 monthsLocation: Noida- Greater Noida, Sector 144, Noida Job Type: Full-timeShift Timing: Rotational shifts and rotational offs5 Days Working, 2 Days OffBoth-way Cab FacilityKey Skills:Excellent communication skills in English (both written and spoken)Comfortable with handling international clients from the UK and USAbility to work in a fast-paced environment with rotational shiftsProvide timely follow-ups and feedback to customers. Benefits:Monthly IncentivesCareer growth opportunities in a top multinational companyBoth-way Cab FacilityRounds - SpeechX, HR, OppsHow to Apply:Share your resume via WhatsApp to HR MANSI DEVKAR at 7447710444

JOB DESCRIPTION : HIRING FOR INTERNATIONAL VOICE PROCESS ROLES AND RESPONSIBILITIES : ADDRESSING CUSTOMER INQUIRIESRESOLVING ISSUESENSURING CUSTOMER SATISFACTIONPROACTIVELY OFFERING SUPPORT SHIFTS: Rotational shiftsNo gaps more than 6 months in last 2 years. BOTH SIDES CAB FACILITY PROVIDED(5 DAYS WORKING, 2 DAYS ROTATIONAL OFF)" EXCELLENT COMMUNICATION IS MUST " Interested Candidates Can call or share their updated CV on:HR SHILPA (9225755444)You can refer your friends too... Our consultancy does not charge any kind of fees...

Job Title: Mass Hiring For International Voice ProcessLocation: Noida, NCRContact: (HR Sonali) 922572244Job Type: Full-timeJob Description: We are looking for dynamic, customer-oriented individuals to join our International Voice Process team at our NOIDA location.Key Responsibilities:Handle inbound/outbound calls to customers from international locations.Provide timely and accurate information to customers.Resolve customer issues or complaints by identifying the problem and offering appropriate solutions.Maintain professionalism and ensure a high level of customer service.Document and maintain records of customer interactions and transactions.Meet performance metrics, including response time and customer satisfaction.Work as part of a team to achieve departmental goals.Eligibility Criteria:Education: Any Graduate or Undergraduate.Experience: 1 year experience in international voiceNO GAP in last 2 years more than 6 monthsShift Details:Rotational Shifts: 24/7 operations, requiring employees to work on different shifts.Working Days: 5 days a week (rotational).Days Off: 2 days off per week (rotational).Salary Package: 6.5 LPAAdditional Benefits:Cab Facility: Both-way transport (pick-up and drop-off) provided by the company.Career Growth Opportunities: Opportunities for skill development and career advancement.Friendly Work Environment: Collaborative and supportive team culture.

Job Title: International BPO ExecutiveCompany: Leading MNC (Top Multinational Corporation) Location: Noida-Greater Noida, Sector 144Salary: 6.5 LPA (49,000 in-hand) + incentives How to Apply: Contact: Call or WhatsApp HR MANASI MANKAS at 7030943444 Eligibility Criteria:Graduate or Undergraduate with 2 years of experienceNo gap of more than 6 months in the last 2 yearsJob Type: Full-time Shift Timings: Rotational shifts, rotational offs5 Days working, 2 Days offBoth-way Cab FacilityKey Skills Required:Excellent English communication skills (both written and spoken)Comfortable with handling international clients (UK and US)Ability to work in a fast-paced environmentTimely follow-ups and feedback to customersBenefits:Monthly incentivesCareer growth opportunitiesBoth-way cab facilityHiring Rounds:SpeechXHR InterviewOperations Round

Job Title: International Chat/ voice Process (Freshers / Experience )Job Location: Gurugram/ NoidaJob Type: Full-timeShift: (Night shifts)Freshers and undergrads can also apply. People with international experience preferredKey Responsibilities:Handle multiple customer queries efficiently through chat in a professional and courteous manner.Provide accurate information and resolve customer issues promptly to ensure high levels of customer satisfaction.Utilize predefined workflows, scripts, and processes to address customer inquiries and complaints.Escalate unresolved queries to the appropriate departments while ensuring proper follow-up.Maintain and update customer interaction logs accurately.Work collaboratively with the team to meet targets such as response time, resolution time, and customer satisfaction.Adhere to company policies, guidelines, and quality standards for effective service delivery.

Position: Customer Support Executive Location: Pune Job Type: Full-timeJob Responsibilities:Provide courteous, professional, and efficient customer assistance through phone and chat.Offer clear and accurate information regarding products and services to ensure top-notch customer satisfaction.Work closely with internal teams to address complex customer issues and escalate when required.Requirements:Open to both graduates and undergraduates with relevant experience; freshers are welcome to apply.Excellent communication skills in English, both verbal and written.Customer-focused with strong problem-solving skills.What We Offer:Attractive salary package.Free round-trip cab service for your convenience.Performance-based incentives to reward your hard work.A collaborative and dynamic work environment that encourages both personal and professional growth.How to Apply: Send your resume to HR SAKSHI via WhatsApp to 7447716444 or email it to sakshi.pande@spes.in. Feel free to share this opportunity with friends who might be a great fit!

Job Opening: International BPO Customer Service RepresentativeEligibility Criteria:Graduates or undergraduates with at least 1 year of experience in an International BPO.Freshers are welcome to apply!Experienced candidates may qualify for up to a 30% salary increase, based on market standards and skill set.Key Responsibilities:Provide timely, accurate, and professional responses to customer inquiries via phone, email, and chat.Manage both inbound and outbound communications across various channels and platforms.Maintain a positive, friendly attitude when interacting with customers to ensure a pleasant experience.Resolve customer issues effectively, ensuring high satisfaction and timely solutions.Achieve and exceed performance metrics, including response and resolution times, as well as customer satisfaction targets.Shifts & Work Schedule:Rotational shifts (flexibility required).Rotational weekly offs (5 working days, 2 days off).Perks & Benefits:Complimentary two-way cab service for a smooth commute.Monthly performance-based incentives to reward your dedication.Comprehensive insurance coverage for peace of mind.Additional allowances to boost your earnings.How to Apply:Send your resume via WhatsApp to HR Sunil at 7030942444.Alternatively, email your resume to sunil.k@spes.in.Don't forget to share this opportunity with your friends and colleagueswe're hiring!

Drop your CV at (HR.GAYATRI 7447720444) OR you can mail on (gayatri.maurya@spes.in)No Virtual Interviews ,Only Walk In Drives!!!!!Roles and ResponsibilitiesHandle international customer calls, emails, and chats to provide exceptional customer service.Resolve customer queries related to health insurance policies, claims processing, and billing issues.Utilize strong communication skills to empathize with customers' concerns and resolve their problems efficiently.Maintain accurate records of all interactions with customers using CRM software.Collaborate with internal teams to resolve complex issues that require escalation.Desired Candidate Profile0-5 years of experience in an International BPO environment handling voice processes (healthcare insurance preferred).Undergraduate/Graduate with 1 year of BPO experience is mandatory Strong understanding of healthcare insurance products, services, and regulations.Fluent English language proficiency for effective communication with international clients.Perks and Benefits:-Both way cabs IncentivesCab allowance Recruiter Details: (Call Or Whatsapp)HR GAYATRI - 7447720444

Role & responsibilities - Handling basic Customer queries related to Customer Resolution expert- Candidates should be willing to work in rotational shift- 5 days working with 2 rotational week off Preferred candidate profile Any Graduate/Undergraduate can applyMinimum 1+ yrs of experience in an international BPO Customer Service (voice process)Need to work in rotational shift Immediate joiningShould have excellent Communication Perks and benefits 5 days of workingcab facilityincentivesCANDIDATES CAN CONTACT ON GIVEN DETAILS:-HR Harnish 9225684444harnish.k@spes.in