Key Responsibilities: Design, develop, and maintain scalable Salesforce applications Write clean, efficient, and reusable Apex code, triggers, and trigger frameworks Customize Salesforce applications, including Visualforce, Lightning Components, and APIs Work on integrations with third-party applications and internal systems Perform unit testing, troubleshooting, and debugging of Salesforce solutions Collaborate with cross-functional teams to implement business requirements Ensure best practices in Salesforce development and security complianceMust-Have Skills: Strong expertise in Apex, Class Apex, Triggers, and Trigger Framework Experience in Salesforce implementations & custom development Knowledge of Salesforce Lightning, Visualforce, REST/SOAP APIs Strong problem-solving and analytical skills Ability to work in a fast-paced, agile environment

• Adobe Advertising Cloud (ADO): o Manage and optimize digital advertising campaigns across various channels (search, display, social, etc.) using ADO. o Implement and monitor campaign performance, providing insights and recommendations for improvement. o Develop and maintain campaign tracking and reporting dashboards. o Stay up-to-date with ADO features and best practices. • Adobe Customer Data Platform (CDP): o Implement and manage the Adobe CDP to unify customer data from various sources. o Develop and maintain audience segments for targeted marketing campaigns. o Ensure data accuracy, integrity, and compliance with privacy regulations.o Utilize CDP insights to personalize customer experiences and drive engagement. • Adobe Workfront: o Administer and optimize Workfront for marketing project management. o Develop and implement workflows, templates, and processes to improve team efficiency. o Provide training and support to users on Workfront functionality. o Monitor project progress and ensure timely delivery of marketing initiatives. o Integrate Workfront with other adobe products. • General Marketing Technology: o Collaborate with marketing and IT teams to integrate marketing technologies and data. o Develop and maintain documentation for marketing technology processes and procedures. o Troubleshoot and resolve technical issues related to the Adobe ecosystem. o Stay informed about emerging marketing technology trends and best practices. o Data analysis and reporting. o Support marketing automation efforts.

Application Support Hiring . Oracle database, Control M , Managing Environments, TroubleshootingOptional (Good to have skills):ITIL, Debugging, Proactive, good communication and interpersonal skills, Collaborate effectively.Application Support(Windows) 3-5 Years of relevant experience is mandatoryLocation - Navi Mumbai , GhansoliIf Interested kindly call or WA on 7020744820 - Rashmi M

Job descriptionGreetings from SPES Manning Solutions LLPWe are Indias Largest BPO Recruitment Company.Please call HR Rumana on 9607053130Process name : International Technical and non technical support.Qualification : Graduates / Under GraduateSalary : Max 7.5 LPA + incentivesShift timings : UK /US SHIFT'SLocation : PuneExperience needed : Candidates should have minimum 6 months of experience into international voice process/ International Sales /Client Servicing , candidates should be flexible to work with rotational shift , Candidates should be fluent in communicationRoles and Responsibilities:-Customer FocusTake ownership of each customer while empathizing and prioritizing customer needsResolve conflicts and manage customer expectationsDetermine customer needs and provide appropriate solutions through relationship buildingCommunication SkillsEffective verbal and written communication with both external and internal customersProblem Solving SkillsApproach problems logically and with good judgment to ensure the appropriate customer outcomeMake appropriate decisions on behalf of the customer quickly and effectivelyEffectively prioritize work to ensure efficiencyConduct research as neededFor More Details Please call HR Rumana on 9607053130 Role & responsibilities Preferred candidate profile Perks and benefits

SERVICE DESK OPENING FOR FRESHERS AND EXPERIENCED ( VOICE) - LOCATION BANGALORE EXCELLENT ENGLISH COMMUNICATION SKILLS ARE MUSTCall or WA on 7020744820 - Rashmi MTechnical support Greater AsiaLevel: L1 &L1.5Type: Voice process• Good computer hardware and OS knowledge• Graduate preferably from BCA background, Freshers and experienced ( 1-year relevant work experience and max of 4 year experience .)• Good English communication• Flexibility to work in rotational shift (early morning 3 am, 4am, 5 am logins)and weekly offs• Hybrid work model • Work location KTP/ECP• CTC: Max 5 LPA (based on current CTC and years of experience )

Any Graduate or Undergraduate Freshers and Experienced both ( Active Directory and O365 ) experience can applyStrong Knowledge of DNS , DHCP , AD , O365 , OS , Server Excellent English Communication skills are mandatory Night shifts only ( no rotational shifts )Work from office05 working daysWork location - Aundh , PunePackage - Up to 8 LPA *Need immediate joiners only*Kindly call or WA on 7020744820 - Rashmi MWe have a batch on 28th March and April first week We Do Not Take Any Charges

Job OverviewWe are seeking a highly skilled and customer-focused Technical Support Executive with a strong foundation in networking concepts and a minimum of 1 year of international customer support experience. The ideal candidate will combine excellent communication skills with technical expertise to provide exceptional support to global customers.Key ResponsibilitiesProvide technical assistance and troubleshooting for network-related issues, including LAN/WAN, DNS, DHCP, VPNs, and VLANs.Ensure high-quality customer interactions and resolutions for technical queries in a global environment.Work collaboratively with teams to identify and resolve technical challenges effectively.Stay updated with the latest networking technologies and solutions.Required Skills & QualificationsExperience:Minimum 1 year of international customer support experience.Exposure to inbound technical support processes is preferred.Technical Expertise:Strong understanding of networking concepts such as LAN/WAN, DNS, DHCP, VLANs, and VPNs.Familiarity with configuring and managing network devices like routers and switches.Basic troubleshooting of internet and telecom-related concerns.Communication Skills:Exceptional English proficiency in both verbal and written communication.Ability to explain technical concepts clearly to customers of varying technical expertise.

JOB DESCRIPTION : HIRING FOR INTERNATIONAL VOICE ,CHAT and BLENDED PROCESS ROLES AND RESPONSIBILITIES : ADDRESSING CUSTOMER INQUIRIESRESOLVING ISSUESENSURING CUSTOMER SATISFACTIONPROACTIVELY OFFERING SUPPORT SHIFTS: US SHIFTSUK SHIFTSAUSTRALIAN SHIFTS BOTH SIDES CAB FACILITY PROVIDED(5 DAYS WORKING, 2 DAYS ROTATIONAL OFF)" EXCELLENT COMMUNICATION IS MUST " Interested Candidates Can call or share their updated CV on:HR SHILPA (9225755444)You can refer your friends too... Our consultancy does not charge any kind of fees...

Job Title: Exciting Career Opportunities for International BPO....! Location: Pune Contact: (HR Sonali) 922572244Job Type: Full-timeJob Description: We are looking for dynamic, customer-oriented individuals to join our International Voice Process team . Key Responsibilities:Handle inbound/outbound calls to customers from international locations.Provide timely and accurate information to customers.Resolve customer issues or complaints by identifying the problem and offering appropriate solutions.Maintain professionalism and ensure a high level of customer service.Document and maintain records of customer interactions and transactions.Meet performance metrics, including response time and customer satisfaction.Work as part of a team to achieve departmental goals.Eligibility Criteria: Education: Any Graduate or Undergraduate.Experience: 1 year experience in international voicePerks and benefits :30% hike on last in hand Incentives based on performance Both way cab facility *WE DO NOT CHARGE ANYTHING FROM CANDIDATES Interested candidates CONTACT 9225722444 HR SONALI Kindly Share CV on WhatsApp

We are seeking enthusiastic and customer-oriented individuals to join our team as BPO Customer Service Executives. In this role, you will be responsible for providing exceptional customer support through voice and/or blended channels (voice and non-voice). You will assist our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience.Voice Process:Answer incoming calls from customers and provide clear, accurate information regarding products and services.Assist customers in troubleshooting issues and provide solutions in a timely manner.Manage customer expectations by delivering excellent service and follow-up on unresolved queries.Blended Process:Handle customer inquiries via phone, email, chat, and other communication channels as required.Maintain a high level of professionalism and courtesy while interacting with customers.Document customer interactions and ensure accurate records are maintained.Performance Metrics:Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR).Education: Graduate/Undergraduate Fresher and Experience Experience:Previous experience in customer service, especially in a BPO environment, is an advantage.Familiarity with CRM systems and practices is a plus.Package:Fresher Salary upto 3LPA (18-2K IN HAND)Experience Salary upto 6LPA (45-49K IN HAND 30% HIKE ON LAST IN HAND)Skills:Excellent verbal and written communication skills.Strong problem-solving abilities and a customer-centric mindset.Ability to multitask and work in a fast-paced environment.Proficient in basic computer skills and Microsoft Office Suite.Competitive salary and performance-based incentives.Comprehensive training programs to enhance your skills.Career advancement opportunities within the organization.Supportive work environment with a focus on work-life balance.If you are passionate about delivering excellent customer service and want to be part of a dynamic team, please submit your resume to [kalyani.s@spes.in] and for details contact on below give number.Whatsapp no: 9225600444Note: NO VIRTUAL ROUNDS OF INTERVIEWDO REFER YOUR FRIENDS FOR GREAT OPPORTUNITY

Bulk MNC's Hiring For International Voice/Chat/Blended ProcessJob Title: Customer Support Executive International Voice/Blended/Chat ProcessLocation: Pune (Viman nagar,Yerawda,Magarpatta,Hinjewadi)Salary: Up to 6.5 LPA+ IncentivesJob Description:We are looking for dynamic and customer-focused individuals to join our International Voice/Blended/Chat process team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and ensuring a high level of customer satisfaction.Key Responsibilities:Handle inbound/outbound calls, emails, and chats professionally.Assist customers with their queries, complaints, and requests in a timely manner.Maintain accurate records of customer interactions and follow up when necessary.Meet and exceed customer service quality and productivity standards.Work in rotational shifts and adhere to company policies.Requirements:Excellent verbal and written communication skills in English.Prior experience in international voice, blended, or chat process preferred.Ability to work in a fast-paced environment and handle pressure.Strong problem-solving and interpersonal skills.Willingness to work rotational shifts and offs.Perks & Benefits:Competitive salary with attractive incentives.Growth opportunities within the organization.Work Schedule: 5 Days Working (Rotational Shifts)Week Offs: 2 Rotational OffsTransport: Both-way cabs providedIncentives: Performance-basedIf you are enthusiastic about customer service and looking for a rewarding career, apply now! How to Apply:Share your resume via WhatsApp to HR MANSI DEVKAR at 7447710444

Process: International Voice ProcessExperience Required:Experienced Candidates: Minimum 1 year of experience in an international voice processFreshers: Welcome to apply! Education: Undergraduate / GraduateLocation: PuneSalary: 3 LPA - 6.5 LPA (Based on experience)Shift: Rotational shiftsWork Schedule: 5 days working, 2 rotational offsCab Facility: Both-side cab providedKey Responsibilities:Deliver top-notch voice-based customer support to international clientsHandle customer queries, troubleshoot issues, and provide effective solutionsMaintain high-quality service standards and ensure customer satisfaction Required Skills:For Experienced Candidates:Strong communication skills with prior experience in an international voice process For Freshers:Excellent communication skills and a willingness to learnAbility to handle customer queries professionallyFlexibility to work in rotational shifts Perks & Benefits: Competitive salary package (3 LPA - 6.5 LPA) 5-day work week with 2 rotational offs Both-side cab facility Comprehensive training and growth opportunities for freshersHow to Apply:Interested candidates can WhatsApp at 7030935444 or Email at rohan.gujar@spes.in for further details. Share this opportunity with your friends and family who might be interested! Join us today and be part of a fast-growing, dynamic team!

Job Opening: Global Client Support Representative (BPO)Eligibility Criteria:Graduates or Undergraduates with at least 1 year of experience in an International BPO. Freshers are also welcome to apply. Experienced candidates may be eligible for a salary increase of up to 30%, depending on skills and market standards. Key Responsibilities:Deliver outstanding customer service through voice, email, and chat support. Handle inbound and outbound communications across multiple channels. Maintain a positive, friendly attitude and ensure customer satisfaction in every interaction. Resolve customer issues efficiently, providing quick and effective solutions. Achieve key performance metrics, such as response time, resolution rates, and customer satisfaction. Shifts & Work Schedule:Rotational shifts with flexibility. Rotational weekly offs (5 working days and 2 days off). Perks & Benefits:Complimentary two-way cab service for easy commuting. Monthly performance-based incentives. Comprehensive insurance coverage for your peace of mind. Additional allowances to enhance your earning potential. How to Apply:Send your resume via WhatsApp to HR Sunil at 7030942444. Or, email your resume to sunil.k@spes.in Don't forget to share this exciting opportunity with your friends and colleagues we are hiring!

JOB DESCRIPTION *WE ARE HIRING FOR INTERNATIONAL VOICE ,CHAT & BLENDED*POSITION - Customer Support Associate Location; Magarpatta , Kharadi , Viman nagar , Yerwada , Hinjewadi Type Full TimeRoles & Responsibilities: Responding to Customer Inquiries: Addressing questions via Voice , Blended & Chat Problem Solving: Identifying the root cause of customer issues and finding efficient resolutions.*Education - UG & Graduate*Freshers Salary - 20K TO 24K + Incentives on performance based +PF +Allowance*Experience - 1yr to 5yr of International Experience in Bpo*Package Upto - 3lpa to 6.5lpa (30% hike) In Hand - 20k to 49k (30% hike) + Incentives on performance based +PF +Allowance*Shifts- Uk , US , Rotational *Days of Working - 5 Days *Week Off- 2 Days *BOTH SIDE CAB FACILITY *WE DON'T CHARGE * Note- No Virtual Rounds will be conducted (Immediate Joining)Interested Candidates Can call or share their updated CV on below mentioned detailsContact Person : HR AKANKSHA - 8956822344 akanksha.pardeshi@spes.in Reference Are Highly appreciated!!!!!

Job Title: Mass Hiring For International BPO-Fresher/ExperiencedLocation: Pune, MaharashtraContact: (HR Pranav) 8793201444Job Type: Full-timeJob Description:We are looking for dynamic, customer-oriented individuals to join our International Voice Process team at our Pune location.Key Responsibilities:Handle inbound/outbound calls to customers from international locations.Provide timely and accurate information to customers.Resolve customer issues or complaints by identifying the problem and offering appropriate solutions.Maintain professionalism and ensure a high level of customer service.Document and maintain records of customer interactions and transactions.Meet performance metrics, including response time and customer satisfaction.Work as part of a team to achieve departmental goals.Eligibility Criteria:Education: Any Graduate or Undergraduate.Experience: Freshers and experienced candidates are welcome to apply.Strong verbal and written communication skills in English.Ability to work effectively in a team-oriented environment.Basic computer knowledge and familiarity with operating systems and software.Flexibility to work in rotational shifts.Shift Details:Rotational Shifts: 24/7 operations, requiring employees to work on different shifts.Working Days: 5 days a week (rotational).Days Off: 2 days off per week (rotational).Additional Benefits:Cab Facility: Both-way transport (pick-up and drop-off) provided by the company.Career Growth Opportunities: Opportunities for skill development and career advancement.Friendly Work Environment: Collaborative and supportive team culture.

Drop your CV at (HR.GAYATRI 7447720444) OR you can mail on (gayatri.maurya@spes.in)Job descriptionWhat you'll doRoles and ResponsibilitiesHandle customer queries via phone calls,or chats to resolve their concerns in a timely and professional manner.Provide accurate information on products/ services offered by the company to meet customers' needs.Collaborate with internal teams to resolve complex issues that require escalation.Required Candidate profile:Graduate / U.G with Experience,Freshers will also work Excellent English Communication SkillsPerks and benefits:- 1:-Allowance 2:-Both way cabs 3:- Incentives //Immediate Joining//NOTE: "NO VIRUTAL INTERVIEW ONLY WALK IN"Call OR Whatsapp :-(HR GAYATRI - 7447720444)

BULK HIRINIGS FOR INTERNATIONAL VOICE PROCESS LOCATION :- PUNE GRAB GRADUATES/UNDERGRADUATES Freshers CAN APPLY ' GOOD COMMUNICATION SKILLS ARE MANDATORY SALARY PACKAGE:- 3LPA -6LPA (17k -45k IN HAND SALARY) Eligibility - Graduates/ Undergraduate with 1yr of International BPO experience Can apply.(Experience candidates can get 30% hike As per market standard.) ROLES AND RESPONSIBILITIES Hiring for Customer Care Executive role .Handling customer queries through calls .We are looking for candidate highly energetic and enthusiastic for calling.Handling inbound and outbound calls.SHIFTS:-Rotational Shifts.(UK,US,Aus)Rotational Offs.5 Days Working 2 Days Week offs.Perks And Benefits:Both way Cab Facility.Monthly Incentives Insurance.Allowances.LOCATION PUNE (MAGARPATTA,VIMANNAGAR, YERWADA,HINJEWADI) YOU CAN SHARE RESUME ON WHATS APP HR Sakshi (7447716444 ). E-mail- sakshi.pande@spes .in YOU CAN REFER YOUR BUDDIES.

Role & responsibilities Job Description:Responsible for project managing the new Transition from Initiation phase to go-live and ensure a smooth launch of project.Ensure detailed project planning, create project plan and share with all stake holders on the progress update.Communication Management with Account Managers, Ops Team and Internal stakeholders.Resource Management - Ensure we have resources required for project.Ensuring all the deliverables/ Requirements are completed as per timelines.Infrastructure and Access Management.Coordinate with Rev Ops Team and Account Managers and log billing request.Stakeholder Management - Responsible for following up with internal stakeholders for completing all Transition deliverables.Calibrate Ops Team/ Support teams on the quality requirements of deliverables as per ADAPT and provide support in bridging the gap.Schedule process status update calls for all Transitions.Govern Induction, training classes and share observations, actions taken to resolve issues followed by end results. ADAPT Framework:Implement ADAPT framework on all projects and ensure compliance to ADAPT guidelinesWork closely with the Transition Governance team for ADAPT compliance, updates, challenges faced and guidance requiredPreferred candidate profile Basic Requirements: The candidate must be a Post Graduate or Graduate with minimum 4 Years and maximum 10 Years of experience.Key Skills required are MS Office/Internet, Excellent Communication Skills, Excel Dashboards, Project Management techniquesAnalytical Thinking, Communication, Customer Orientation, Initiative, People Management/Domain Expertise, Quality Orientation, Teamwork are the critical components requiredCandidate should be open to travel to other locations for transition and governanceShould be flexible to work in any shift (including rotational night shifts and not just day/mid-day shifts)Share Your CV to HR Arwa on WhatsApp 9028104448

Job Title: International BPO Executive Company: Leading MNC (Top Multinational Corporation) Location: Noida-Greater NoidaSalary: Upto 6.5 LPA + incentives excluding PF & Gratuity deductionsHow to Apply: Contact: Call or WhatsApp - Pramod Rana at 8530044462 or drop your resume @ Pramod.rana@spes.in Eligibility Criteria:Graduate or Undergraduate with 1 year of experienceNo gap of more than 6 months in the last 2 yearsJob Type: Full-time Shift Timings: Rotational shifts, rotational offs5 Days working, 2 Days offKey Skills Required:Excellent English communication skills (both written and spoken)Comfortable with handling international clients (UK and US)Ability to work in a fast-paced environmentTimely follow-ups and feedback to customersBenefits:Monthly incentivesCareer growth opportunitiesPick & Drop cab facilityhigh incentive with achievable targets

Hiringgg!! Job Description: Salesforce BA/ Functional ConsultantExperience- 4 YearsFMCG/FMCD, ManufacturingLocation - Thane Duration- 3 Months Extendable - ContractualRequired Skills & Qualifications:4+ years of experience as a Salesforce Business Analyst or Functional Consultant.Strong understanding of Salesforce Sales Cloud, Service Cloud, and Process Automation.Experience working in FMCG/FMCD or Manufacturing industries.Ability to create user stories, functional specifications, and process workflows.Knowledge of Apex, Visualforce, and Lightning is a plus.Strong problem-solving skills and stakeholder management.Salesforce certifications (Administrator, Business Analyst, or Consultant) are preferred.Contract Details:Duration: 3 months (extendable based on project requirements).Location: Onsite in Thane, India.