Job Description

Process and apply customer receipts, credits, and adjustments with a high degree of accuracy, ensuring seamless flow of financial transactions. Regularly verify and reconcile customer receipts, invoices, credit notes, and accounts, proactively identifying discrepancies and resolving them promptly to maintain accurate financial records. Prepare and analyse Days Sales Outstanding (DSO) on a monthly basis, providing insights into cash flow performance and highlighting any trends or issues that need attention. Handle incoming customer inquiries related to accounts receivable, providing clear and helpful responses and resolving any issues related to Receipts, application or disputes efficiently. Work closely with internal stakeholders, such as Sales, Customer Service, and Finance, to gather necessary data, clarify receipt application discrepancies, and ensure smooth order-to-cash operations. Identify and escalate unresolved discrepancies, anomalies, or process bottlenecks to the Team Lead/Manager for further investigation and resolution. Follow internal policies, procedures, and accounting controls to ensure compliance with accounting standards and legal regulations, mitigating any potential financial risks. Prepare and maintain accurate reports related to accounts receivable, highlighting outstanding balances, credit usage, and receipt trends for management review. Participate in identifying opportunities for process improvement, contributing ideas to streamline operations, enhance efficiency, and reduce manual intervention. Actively engage in cross-functional training to build knowledge of the broader business functions, supporting collaboration and gaining insights into the overall customer experience and financial impact. Assist in month-end and year-end closing activities related to accounts receivable, ensuring that all transactions are recorded in a timely and accurate manner. Ensure high-quality data entry and maintain the integrity of financial records, making sure that customer accounts and transactions reflect the most accurate and current information. Skills Competencies: Strong attention to detail and accuracy in financial data management. Ability to work well in a team environment while also being able to handle individual tasks effectively. Proficiency with accounting software and MS Office, particularly Excel for data analysis and reporting. Effective communication and problem-solving skills to manage customer inquiries and resolve issues professionally. Good verbal and written communication skills. Ability to work in a fast-paced, dynamic environment with multiple priorities. Ability to maintain confidentiality and handle sensitive information. Education Qualifications: Bachelor s degree in accounting, Finance, or related field. 3-5 years of experience in Accounts Receivable or a related field. Knowledge of accounting principles. Familiarity with accounting software and systems (e.g. Oracle).