Specialist - Automation

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Application Developer - Micro Automation Team

As an Application Developer you will be responsible for designing, creating, testing, and maintaining software applications within Wealth Operations on the Micro Automation Team.

Main Accountabilities:

• Design, create, test, and maintain software applications
• Support GRS clients and partners on complex situations and projects
• Provide coaching to team members on areas of expertise
• Collaborate with business and technology areas to understand needs and deliver quality solutions
• Ensure solutions meet both business and technical requirements
• Handle various software development tasks including AdHoc, Consult, Issues, Enhancements, and new builds
• Maintain application performance within established SLAs
• Assist in project delivery, ensuring timely completion, budget adherence, and quality standards
• Identify and assist in process improvement and technology updates
• Work closely with team members, business partners, and potentially offshore teams
• Write readable code that can be leveraged across multiple applications
• Analyze user needs and develop software solutions
• Test and debug software
• Improve existing software through modifications and enhancements
• Document development processes and create process documentation
• Stay current with new programming languages and technologies
• Provide technical support and troubleshooting
• Integrate software components and third-party programs
• Evaluate and maintain software systems for security and performance

What You Need to Succeed:

• Minimum of 4 years of industry experience in MS Access, SSMS- SQL Server Management Studio, SQL - Structured Query Language & VBA – Visual Basics for Applications
• Strong client-focused approach and ability to understand client needs
• Excellent teamwork and collaboration skills
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving abilities
• Self-motivation and service orientation
• Excellent organizational and time management skills
• Ability to multitask in a fast-paced environment
• Expert-level knowledge of MS Access, Excel, and VBA programming with integrated userforms
• Knowledge of standardized data structures and algorithm design
• University education or equivalent
• Experience in performing global Gap Analysis
• Strong knowledge of the Global record keeping system
• In-depth understanding of group retirement products, processes, services, investments, and tools
• Ability to build and maintain macros and related technical documentation
• Knowledge of database development and management
• Understanding of SSMS-SQL Server Management Studio and comfortable writing SQL – Structured Query Language
• Ability to maintain legacy applications
• Lead testing teams to ensure proper testing and documentation is complete
• Familiarity with VBA: VBScript or Windows scripting
• Mainframe knowledge (asset)
• Knowledge of Python or any RPA Tool (PEGA Robotics Studio/BluePrism/PowerAutomate) would be preferred
• Well versed working in an Agile environment
• Strong analytical, problem solving and process improvement skills

Job Category:

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