Speak Global Customer Support International Voice-Walk-in at Bengaluru

Join Infosys BPM Be the Voice of Excellence!

Position Title:

Role: Senior Process Executive - International Voice Support

Experience:

Qualification:

Location:

Shift:

Employment Type:

Customer Support - International Voice Process

Walk-In Interview Date:

Time:

Venue:

Address:

Landmark:

About the Role:

International Voice Process

Mandatory Requirements:

• International Voice Support Experience

• Excellent Communication Skills

  Speak, Read, and Write fluently in English

• Outstanding Customer Handling Skills

• Willingness to Work Night Shifts

• 100% Work from Office Bengaluru Location

What Youll Do:

• Engage with international customers to resolve queries and provide outstanding support.
• Build rapport through active listening, empathy, and professional communication.
• Deliver solutions by understanding customer needs and navigating internal processes.
• Maintain high standards of ethics, integrity, and customer satisfaction.
• Adapt to evolving tools, technologies, and workflows with agility.

Required Skill Set:

General Skills:

• Excellent communication and soft skills.
• Ability to structure calls professionally and efficiently.
• Empathy-driven approach to customer interactions.
• Positive, polite, and professional demeanor.

Technical Skills:

• Basic understanding of client processes and workflows.
• Ability to identify routine issues and resolve them effectively.
• Tech-savvy and quick to adapt to new tools and systems.

Key Competencies:

• Strong customer service orientation.
• Team player with a collaborative mindset.
• High adaptability to change and new challenges.
• Ethical and professional conduct at all times.

Qualifications:

• Prior experience in customer service or contact center roles preferred.
• Open to graduates from any stream with strong communication skills.

Preferred:

Mandatory Documents to Carry

• Updated

  printout of your resume

• Any

  2 government-issued photo IDs

  (PAN / Aadhar / Voter ID / Passport)

• All original academic documents

  for verification:
• 10th & 12th Marksheets
• Graduation (All Semesters, CMM, Provisional & Degree Certificate)

not permitted

mandatory for entry

How to Attend the Walk-In

• Carry a copy of this email/invitation

• Register your application in advance

• Walk into the

  Infosys Bengaluru JP Nagar Campus

  on

  11th October 2025

  between

  10:00 AM 2:00 PM

Why Join Infosys BPM?

• Work with a global brand
• Extensive training & upskilling programs
• Fast-track career growth in tech support or customer success
• Dynamic, inclusive, and team-oriented culture

Ready to Elevate Your Career?

Apply now and become a part of a team that's redefining customer experience across borders!

Come build your career with Infosys BPM. Lets grow, together.

We cant wait to meet you!

Warm Regards,

Talent Acquisition Team

Infosys BPM Ltd.

Human Resources | INFY HR

www.infosysbpm.com

Bangalore | Pune | Global Locations

Transforming Talent | Empowering Careers