Sop Manager

Role & responsibilities

The SOP Manager is responsible for the development, implementation, maintenance, and continuous improvement of all Standard Operating Procedures across the organization. This role ensures that procedures are documented clearly, updated regularly, and compliant with relevant industry standards, regulations, and company policies. The SOP Manager collaborates closely with cross-functional teams to promote consistency, efficiency, quality, and compliance throughout operations.

Key Responsibilities:

• SOP Development & Maintenance:

• Draft, review, and update Standard Operating Procedures in collaboration with departmental subject matter experts.
  
• Ensure all SOPs follow a standardised format and meet internal and regulatory requirements.
  
• Maintain a centralised SOP repository and version control system.
  

• Compliance & Quality Assurance:

• Ensure that all SOPs align with industry regulations (e.g., FDA, ISO, GMP) and company quality standards.
  
• Support audits and inspections by providing relevant SOP documentation and ensuring readiness.
  

• Cross-Functional Collaboration:

• Work with departments including Quality, Operations, HR, Legal, and IT to gather input and ensure SOP alignment across business functions.
  
• Facilitate periodic SOP review meetings with department heads.
  

• Training & Communication:

• Ensure employees are trained on relevant SOPs and that training records are maintained.
  
• Develop and deliver SOP-related training and communication materials as needed.
  

• Process Improvement:

• Identify opportunities to streamline SOP-related workflows and increase operational efficiency.
  
• Track and report SOP metrics (e.g., update cycle times, training completion rates).
  

Qualifications:

• Bachelors degree in Business, Quality Management, Life Sciences, or a related field.
  
• 5+ years of experience in SOP management, document control, or quality systems.
  
• Experience in regulated industries (e.g., pharmaceuticals, healthcare, manufacturing) preferred.
  
• Strong understanding of compliance standards and documentation best practices.
  
• Excellent written and verbal communication skills.
  
• Proficiency with document management systems (e.g., QMS, SharePoint, Confluence).
  
• Strong project management and organizational skills.
  

Preferred Skills:

• Certification in Quality or Compliance (e.g., Six Sigma, ISO, CAPA).
  
• Experience in change control and document lifecycle management.
  
• Ability to work cross-functionally and influence without authority.