Sonetel

Sonetel provides a global Software-As-A-Service for business communication. We focus on quality, automation, and simplicity for small businesses worldwide. Job Summary: We are seeking an elite, hands-on technical leader to champion the future of software development at Sonetel. In this role, you will act as an "AI Orchestrator," leveraging cutting-edge AI development tools to accelerate the entire software lifecycle. You are not just a coder; you are a system architect, a mentor, and a master of developer velocity. You will have end-to-end ownership of projects, from conceptualization with business stakeholders to deployment and monitoring in a large-scale production environment. What You Will Do: Lead the design, development, and deployment of complex, scalable software systems using an AI-augmented workflow. Own the full delivery pipeline: from requirement analysis and architectural design to coding, QA automation, CI/CD, and production observability. Act as a force multiplier by establishing best practices for AI-driven development and mentoring a cross-functional team of engineers. Write clean, efficient, and maintainable cross-stack code (Python, Java, C++, etc.), setting the standard for code hygiene and design patterns. Interface with senior leadership to translate complex technical challenges and project progress into clear, objective insights. Develop "living documentation" that ensures systems are maintainable and easily handed over. Proactively experiment with and integrate new tools and techniques to continuously improve our development processes. You Are: A Proven Leader: 8 to 14 years in software development, with significant experience as a Senior, Lead, or Principal Engineer in a high-growth environment. You have a track record of leading through technical excellence and influence (startup or product-centric company experience is a major plus). An AI-Powered Developer: Demonstrable, hands-on expertise using modern AI development tools and assistants to write, debug, and test code. You think in terms of optimal prompting and leveraging AI to solve complex problems. A True System Owner : You have a proven history of taking products from idea to production. You can visualize complex systems, design robust, scalable solutions, and are deeply familiar with the full operational lifecycle: observability, monitoring, alerting, and security. 100% Hands-On & Cross-Stack : You are not afraid to get your hands dirty and can comfortably switch between technologies. A Pragmatic Product Thinker : You are obsessed with the end-user experience and have a strong intuition for what brings value to the customer. You use this business understanding as a guiding star for your technical decisions. A Bias for Action : You excel at breaking down complex problems and delivering results iteratively. You experiment, learn quickly, and don't get stuck, maintaining high throughput without sacrificing quality. An Excellent Communicator : You can articulate a technical vision to engineers and a business impact to senior leadership. You understand that great communication requires empathy, clear context, and structured thinking to achieve the best results. Nice If You have: Experience with voice and video technologies: WebRTC, SIP, XMPP. Knowledge and hands-on experience on cloud platforms like AWS or Azure. Multi-modal AI Applications: Experience with systems that process and integrate different data types (e.g., voice, text, video). LLM Application Frameworks: Experience with frameworks like LangChain or LlamaIndex

Sonetel provides a global Software-As-A-Service for business communication. We focus on quality, automation, and simplicity for small businesses worldwide. Job Summary: We are seeking an elite, hands-on technical leader to champion the future of software development at Sonetel. In this role, you will act as an "AI Orchestrator," leveraging cutting-edge AI development tools to accelerate the entire software lifecycle. You are not just a coder; you are a system architect, a mentor, and a master of developer velocity. You will have end-to-end ownership of projects, from conceptualization with business stakeholders to deployment and monitoring in a large-scale production environment. What You Will Do: Lead the design, development, and deployment of complex, scalable software systems using an AI-augmented workflow Own the full delivery pipeline: from requirement analysis and architectural design to coding, QA automation, CI/CD, and production observability Act as a force multiplier by establishing best practices for AI-driven development and mentoring a cross-functional team of engineers Write clean, efficient, and maintainable cross-stack code (Python, Java, C++, etc.), setting the standard for code hygiene and design patterns Interface with senior leadership to translate complex technical challenges and project progress into clear, objective insights Develop "living documentation" that ensures systems are maintainable and easily handed over Proactively experiment with and integrate new tools and techniques to continuously improve our development processes Requirements A Proven Leader: 8 to 14 years in software development, with significant experience as a Senior, Lead, or Principal Engineer in a high-growth environment. You have a track record of leading through technical excellence and influence (startup or product-centric company experience is a major plus) An AI-Powered Developer: Demonstrable, hands-on expertise using modern AI development tools and assistants to write, debug, and test code. You think in terms of optimal prompting and leveraging AI to solve complex problems A True System Owner: You have a proven history of taking products from idea to production. You can visualize complex systems, design robust, scalable solutions, and are deeply familiar with the full operational lifecycle: observability, monitoring, alerting, and security 100% Hands-On & Cross-Stack: You are not afraid to get your hands dirty and can comfortably switch between technologies A Pragmatic Product Thinker: You are obsessed with the end-user experience and have a strong intuition for what brings value to the customer. You use this business understanding as a guiding star for your technical decisions A Bias for Action: You excel at breaking down complex problems and delivering results iteratively. You experiment, learn quickly, and don't get stuck, maintaining high throughput without sacrificing quality An Excellent Communicator: You can articulate a technical vision to engineers and a business impact to senior leadership. You understand that great communication requires empathy, clear context, and structured thinking to achieve the best results Nice if you have: Experience with voice and video technologies: WebRTC, SIP, XMPP Knowledge and hands-on experience on cloud platforms like AWS or Azure Multi-modal AI Applications: Experience with systems that process and integrate different data types (e.g., voice, text, video) LLM Application Frameworks: Experience with frameworks like LangChain or LlamaIndex Benefits Enjoy top-tier health insurance and life coverage, upfront credited leaves with a superb leave policy, flexible hybrid/remote work options, a vibrant and inclusive culture, and direct exposure to CXOs, cutting-edge AI projects.

We are seeking a hands-on QA Lead to build and own the future of quality assurance at Sonetel. This is a player-coach role where you will define our QA strategy, build and manage Sonetel’s automation frameworks, and lead a small, agile QA team. You are a quality architect and a master of release velocity, with strong fundamentals in testing principles and systematic thinking. You will have end-to-end ownership of the quality function, from shaping requirements to certifying production releases, ensuring our customers receive a world-class product. What You Will Do: Define, build, and own Sonetel’s QA strategy, processes, and automation frameworks for UI, API, and regression testing. Lead a small QA team, providing hands-on mentorship, guidance, and support. Act as a force multiplier by embedding a “quality-first” mindset across engineering, product, and operations teams. Design, develop, and execute comprehensive test plans and test cases with a heavy emphasis on automation. Design comprehensive test strategies with strong focus on risk-based testing and user experience validation. Own the release management process from a quality perspective, acting as the final gatekeeper for production deployments. Collaborate with operations and customer-facing teams to triage production issues, perform root cause analysis (RCA), and convert learnings into automated test coverage. Establish and track key quality metrics (e.g., defect escape rate, automation coverage, release confidence) to drive continuous improvement. Requirements Who You Are: A Proven QA Leader: 5-8 years in software quality assurance, with significant experience as a Senior or Lead QA Engineer in a high-growth startup or product-centric company. You have a track record of building QA functions from the ground up. An Automation Champion: Demonstrable, hands-on expertise in building and scaling test automation frameworks (e.g., Selenium, Cypress/Playwright, Appium) and API testing tools (e.g., Postman, REST-Assured). A True Quality Owner: You have a history of owning the quality for entire products. You think in terms of user experience and risk-based testing and are deeply familiar with the full software development lifecycle. 100% Hands-On & Technical: You are a skilled engineer who can write code, design frameworks, and lead by doing. A Pragmatic Product Thinker: You are obsessed with the end-user experience and use this as a guiding star for your testing strategy, focusing on what brings the most value and stability to the customer. A Bias for Action: You excel at prioritizing in a fast-paced environment. You are practical, results-oriented, and maintain high throughput without sacrificing quality. An Excellent Communicator: You can articulate technical risks to business stakeholders and collaborate effectively with developers to resolve issues. You bridge the gap between technical and non-technical teams. Nice if you have: Experience with voice, video, or real-time communication testing (e.g., WebRTC, SIP). Experience with performance, load, and security testing. Knowledge and hands-on experience with cloud platforms like AWS or Azure and CI/CD pipelines. Experience with advanced QA practices like chaos engineering. Experience with AI-driven development of test cases, faster and efficient development of test cases or low code development. Benefits At Sonetel, we offer a comprehensive range of benefits designed to support both professional and personal growth. Employees enjoy top-tier health insurance and life coverage, upfront credited leaves with a superb leave policy, flexible remote work options, and direct exposure to CXOs . Our vibrant and inclusive culture fosters collaboration, while involvement in cutting-edge AI projects provides a rapid learning curve and hands-on experience with emerging technologies. Employee feedback consistently highlights our supportive and approachable management , friendly and transparent work environment with minimal micromanagement, as well as great work-life balance and flexible hours , all of which make Sonetel a place where people can thrive and grow.

We are seeking a hands-on QA Lead to build and own the future of quality assurance at Sonetel. This is a player-coach role where you will define our QA strategy, build and manage Sonetel's automation frameworks, and lead a small, agile QA team. You are a quality architect and a master of release velocity, with strong fundamentals in testing principles and systematic thinking. You will have end-to-end ownership of the quality function, from shaping requirements to certifying production releases, ensuring our customers receive a world-class product. What You Will Do: Define, build, and own Sonetel's QA strategy, processes, and automation frameworks for UI, API, and regression testing Lead a small QA team, providing hands-on mentorship, guidance, and support Act as a force multiplier by embedding a "quality-first" mindset across engineering, product, and operations teams Design, develop, and execute comprehensive test plans and test cases with a heavy emphasis on automation Design comprehensive test strategies with strong focus on risk-based testing and user experience validation Own the release management process from a quality perspective, acting as the final gatekeeper for production deployments Collaborate with operations and customer-facing teams to triage production issues, perform root cause analysis (RCA), and convert learnings into automated test coverage Establish and track key quality metrics (e.g., defect escape rate, automation coverage, release confidence) to drive continuous improvement Requirements Who You Are: A Proven QA Leader: 5-8 years in software quality assurance, with significant experience as a Senior or Lead QA Engineer in a high-growth startup or product-centric company. You have a track record of building QA functions from the ground up An Automation Champion: Demonstrable, hands-on expertise in building and scaling test automation frameworks (e.g., Selenium, Cypress/Playwright, Appium) and API testing tools (e.g., Postman, REST-Assured) A True Quality Owner: You have a history of owning the quality for entire products. You think in terms of user experience and risk-based testing and are deeply familiar with the full software development lifecycle 100% Hands-On & Technical: You are a skilled engineer who can write code, design frameworks, and lead by doing A Pragmatic Product Thinker: You are obsessed with the end-user experience and use this as a guiding star for your testing strategy, focusing on what brings the most value and stability to the customer A Bias for Action: You excel at prioritizing in a fast-paced environment. You are practical, results-oriented, and maintain high throughput without sacrificing quality An Excellent Communicator: You can articulate technical risks to business stakeholders and collaborate effectively with developers to resolve issues. You bridge the gap between technical and non-technical teams Nice if you have: Experience with voice, video, or real-time communication testing (e.g., WebRTC, SIP) Experience with performance, load, and security testing Knowledge and hands-on experience with cloud platforms like AWS or Azure and CI/CD pipelines Experience with advanced QA practices like chaos engineering Experience with AI-driven development of test cases, faster and efficient development of test cases or low code development Benefits At Sonetel, we offer a comprehensive range of benefits designed to support both professional and personal growth. Employees enjoy top-tier health insurance and life coverage, upfront credited leaves with a superb leave policy, flexible remote work options, and direct exposure to CXOs . Our vibrant and inclusive culture fosters collaboration, while involvement in cutting-edge AI projects provides a rapid learning curve and hands-on experience with emerging technologies. Employee feedback consistently highlights our supportive and approachable management , friendly and transparent work environment with minimal micromanagement, as well as great work-life balance and flexible hours , all of which make Sonetel a place where people can thrive and grow.

We are seeking a hands-on QA Lead to build and own the future of quality assurance at Sonetel. This is a player-coach role where you will define our QA strategy, build and manage Sonetel's automation frameworks, and lead a small, agile QA team. You are a quality architect and a master of release velocity, with strong fundamentals in testing principles and systematic thinking. You will have end-to-end ownership of the quality function, from shaping requirements to certifying production releases, ensuring our customers receive a world-class product. What You Will Do: Define, build, and own Sonetel's QA strategy, processes, and automation frameworks for UI, API, and regression testing Lead a small QA team, providing hands-on mentorship, guidance, and support Act as a force multiplier by embedding a quality-first mindset across engineering, product, and operations teams Design, develop, and execute comprehensive test plans and test cases with a heavy emphasis on automation Design comprehensive test strategies with strong focus on risk-based testing and user experience validation Own the release management process from a quality perspective, acting as the final gatekeeper for production deployments Collaborate with operations and customer-facing teams to triage production issues, perform root cause analysis (RCA), and convert learnings into automated test coverage Establish and track key quality metrics (e.g., defect escape rate, automation coverage, release confidence) to drive continuous improvement Requirements Who You Are: A Proven QA Leader: 5-8 years in software quality assurance, with significant experience as a Senior or Lead QA Engineer in a high-growth startup or product-centric company. You have a track record of building QA functions from the ground up An Automation Champion: Demonstrable, hands-on expertise in building and scaling test automation frameworks (e.g., Selenium, Cypress/Playwright, Appium) and API testing tools (e.g., Postman, REST-Assured) A True Quality Owner: You have a history of owning the quality for entire products. You think in terms of user experience and risk-based testing and are deeply familiar with the full software development lifecycle 100% Hands-On & Technical: You are a skilled engineer who can write code, design frameworks, and lead by doing A Pragmatic Product Thinker: You are obsessed with the end-user experience and use this as a guiding star for your testing strategy, focusing on what brings the most value and stability to the customer A Bias for Action: You excel at prioritizing in a fast-paced environment. You are practical, results-oriented, and maintain high throughput without sacrificing quality An Excellent Communicator: You can articulate technical risks to business stakeholders and collaborate effectively with developers to resolve issues. You bridge the gap between technical and non-technical teams Nice if you have: Experience with voice, video, or real-time communication testing (e.g., WebRTC, SIP) Experience with performance, load, and security testing Knowledge and hands-on experience with cloud platforms like AWS or Azure and CI/CD pipelines Experience with advanced QA practices like chaos engineering Experience with AI-driven development of test cases, faster and efficient development of test cases or low code development Benefits At Sonetel, we offer a comprehensive range of benefits designed to support both professional and personal growth. Employees enjoy top-tier health insurance and life coverage, upfront credited leaves with a superb leave policy, flexible remote work options, and direct exposure to CXOs . Our vibrant and inclusive culture fosters collaboration, while involvement in cutting-edge AI projects provides a rapid learning curve and hands-on experience with emerging technologies. Employee feedback consistently highlights our supportive and approachable management , friendly and transparent work environment with minimal micromanagement, as well as great work-life balance and flexible hours , all of which make Sonetel a place where people can thrive and grow.