Solutions Architect

Job Description

Phenom Introduction: Our purpose is to help a billion people find the right work! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal! Job Description: The Solutions Architect is responsible for providing technical subject matter expertise and best practices on custom solutions at the product and platform layers. This team also owns the technical governance related to all external integrations of the Phenom platform. The Solutions Architect will work closely with prospects, customers, and internal teams to ensure that the customer’s technical requirements are addressed. The role calls for an individual who is part Technologist, part Solutions Architect, and part functional consultant. As a Solutions Architect, you will own all facets of solutioning - including planning, elicitation, scoping, requirements gathering, communication, identifying potential risks, and ultimately facilitating the success of the deal. Responsibilities: Creating, defining & driving scope, solutioning, and estimation, thereby driving the statement of work activities. Facilitating smooth handoffs between sales to services teams on solution delivery and clear articulation of in-scope and out-of-scope requirements. Training and mentoring Phenom & Partner implementation resources on the latest product/engineering rollouts from an implementation/integration standpoint. Internally liaising with appropriate product and engineering teams for proof of concept/solution prototypes to ensure proposed solutions meet customer needs and align with the Product/Engineering roadmap & feasibility. Gaining a general understanding of Phenom’s data security, governance, and retention policies across the platform as it pertains specifically to GDPR/Privacy regulations. Researching and developing world-class technical artifacts and documentation best practices such as Integration Playbooks, Integrated Solutions Documents, Functional requirements & specifications, proof of concepts, wireframes, etc. Researching and analyzing competitors’ product offerings and solution capabilities to assess Phenom’s own technical maturity from an implementation point of view and preparing to offer workable solutions as alternatives. Participating in Vendor workshops for assessing integration and implementation capabilities to drive partnerships serving mutual interests. What You’ve Done: 6+ years of hands-on technical consulting experience, including designing/estimating and prototyping solutions for enterprise environments (SaaS is preferred). Hands-on technical experience in integrations/data migrations/product provisioning, etc. Understanding of Java/Web/Middleware technologies. You are not expected to write code, but you need to understand the technical requirements and decipher complex technical problems. Understanding of common web technologies, SaaS platform & architecture, Content Management systems, and working knowledge of HTML, XML, API, JavaScript, CSS, APIs (REST and SOAP), Authentication methods like Basic/OAuth2.0, etc. Strong understanding of software development methodologies, infrastructure architecture, and data management principles. Knowledge of Project Management Methodology and Software Development Life Cycles, including Agile and Waterfall. Excellent verbal, written, and presentation skills to effectively communicate complex technical and business issues (and solutions) to diverse audiences. Ability to plan, organize, prioritize, and deliver multiple projects simultaneously. Experience with PaaS (Platform as a Service) is a plus. Experience in Talent Acquisition/Human Resources technology is a huge asset. Benefits: We want you to be your best self and to pursue your passions! Health and wellness benefits/programs to support holistic employee health Flexible hours and working schedules, as well as parental leave for new parents Growing organization with career pathing and development opportunities Tons of perks and extras in every location for all Phenoms! Show more Show less