Solutions Architect

Job Description

The Solutions Architect (Customer/Systems/Sales Engineer) will leverage strong technical skills and equally strong customer communication skills to confidently lead customers and partners through the process of understanding and evaluating Arrcus technology and products as well as helping them with the deploying the solutions initially in a lab and then in production. The Solutions Architect (Customer/Systems/Sales Engineer) will leverage strong technical skills and equally strong customer communication skills to confidently lead customers and partners through the process of understanding and evaluating Arrcus technology and products as well as helping them with the deploying the solutions initially in a lab and then in production. This role primarily involves working with Data Center customers while also engaging with Service Providers, Enterprises, and Cloud Providers as needed. Responsibilities: Provide technical guidance to customers in datacenter, core, edge and cloud networking solutions for cloud providers, telecom service providers as well as large enterprises Understand customer problems and translate them into Arrcus solutions Respond to RFIs and RFPs from prospective customers Execute in-depth proof of concept (POC) of Arrcus solutions and provide recommendations/reports to the customer Being current on the networking industry by keeping up with the appropriate standards as well as being able to perform competitive analysis Conduct training sessions for customers Actively collaborate and maintain internal infrastructure components for CE team and Arrcus Work closely with cross-functional teams such as Sales, Engineering, Product Mgmt, Ops and QA to drive customer success Qualifications: BS/MS in Computer Science, Electrical Engineering (or similar) Minimum 5 years in networking and 2 years of experience in a similar role Excellent technical foundation with routing and switching technologies: TCP/IP, BGP, OSPF, ISIS, MPLS (L2 & L3 VPN), VXLAN, EVPN, SRv6 Networking certifications (CCIE, JNCIE) are preferred Familiarity with protocol analysis and traffic generation tools such as Ixia, network PDUs, terminal servers, DHCP/ZTP, tcpdump & Wireshark Familiarity with cloud networking concepts; Certifications are plus NetOps experience preferred: Ansible, Vagrant Technology/product knowledge, experience, or certifications in the following areas are a plus: security, routing, switching, Network Management, Linux Excellent written and spoken communication and presentation skills Benefits Generous compensation packages including equity Medical Insurance Parental Leave Sabbatical leave (After 4 years of service)