Job Description

Provide technical and/or business consultative guidance for CRM/ERP implementations. Review design and optimization of enterprise-systems during both pre-sales and/or post-sales cycles Outcomes: The Solutions Architect-I leads technical strategies and architectures for systems-wide solutions. Expectation from this role involve leading the technical development of large projects including development and documentation of architecture strategies and standards using industry-standard integrated architecture models. Uses independent judgment to design analyse document and develop technical architecture and solutions for large enterprise level applications and systems Implement solution architecture by building components and custom designs and maintaining technical integrity Identify analyze recommend and implement improvements in system architectures Perform technical feasibility and impact analysis and make recommendations for software architecture or software solution/product selection Perform design reviews Lead direct and participate in new technology adoption in ERP/CRM. Build strong internal or external customer relationships and manage expectations at all levels Must understand current operational frameworks and how solutions will be managed through and after the implementation Accountable with deal pursuit to ensure that proposed solutions offer a winning value proposition playing a key role in the preparation of proposals Lead the due diligence phase of a pursuit to validate and revise the solution as necessary Supervise software architects to develop system recommendation documents by researching evaluating analyzing and selecting technology and infrastructure products functionality and features Use expertise and skills in enterprise solutions technologies to develop/enhance the ERP/CRM Practice. Set goals in NorthStar and measure the progress timely and update accordingly. Measures of Outcomes: Number of applicable technical/domain certifications completed Number of mandatory trainings (Industry/technology specific training UST mandatory trainings) completed Number of RFPs and estimations prepared in ERP/CRM Practice Number of practice members guided to expand their technical knowledge in specific area apart from their assigned work. Number of technical sessions conducted within Practice for the benefit of peers and team members. Contribution to technology capability development (e.g. Training Webinars Blogs) Customer feedback on overall technical quality (zero technology related escalations) Business Development (number of proposals contributed to as applicable) Number of Technology specific communities in which the role holder is active Number of design patterns / components reused / created Number of consulting assignments led/participated Number of white papers / document assets Breadth of technology knowledge (no. of technologies) Number of ideas conceptualized for ERP/CRM Practice. Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others developmental activities Outcomes: Interpret the application/feature/component design to develop the same in accordance with specifications. Code debug test document and communicate product/component/feature development stages. Validate results with user representatives; integrates and commissions the overall solution Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions Optimises efficiency cost and quality. Influence and improve customer satisfaction Set FAST goals for self/team; provide feedback to FAST goals of team members Measures of Outcomes: Adherence to engineering process and standards (coding standards) Adherence to project schedule / timeli