Software Engineer - Kore.AI

Duties & Responsibilities

• Translate business requirements into well-designed and documented software for a conversational AI platform, ensuring smooth integration with enterprise systems and delivering innovative, AI-driven customer experiences.
  
• Collaborate with other Business and Technology units to develop innovative solutions that meet business needs with respect to functionality, performance, scalability, reliability.
  
• Identify project risks and work effectively to mitigate them.
  
• Support function roll-outs and be available to resolve post production issues
  

Basic Qualifications

• 2 – 5 years hands-on experience with conversational AI and Full Stack development on Java (Spring Boot) applications.
  
• Proficiency in Node.js for backend, event-based application development.
  
• Hands-on expertise with Kore.AI XO platform (or similar conversational AI platforms such as Dialogflow, Lex, or Watson Assistant).
  
• Strong knowledge of HTML, CSS, JavaScript for front-end integration.
  
• Experience with event-driven architectures and asynchronous programming
  
• Expertise in Databricks, Azure OpenAI, and Llama models for AI-driven solutions.
  
• Solid foundation in Java design patterns and enterprise application architecture.
  
• Familiarity with response templating frameworks for customer communications.
  
• Experience with relational and vector databases: Postgres, PgVector, Data-bricks Vector DB, or equivalent.
  
• Strong debugging and problem-solving skills
  
• Excellent verbal and written communication skills
  
• Experience working within teams and collaboration with business teams on requirements
  
• Experience with Agile/Scrum methodologies and use of tools such as Jira, Jenkins, Bit Bucket.
  

Preferred Qualifications

• Experience in Test Driven Development
  
• Prior work experience in an agile environment
  
• Aware of and able to apply continuous integration (CI)
  
• Has the ability to break down problems and estimate time for development tasks
  
• Understands the technology landscape, up to date on current technology trends and new technology, brings new ideas to the team
  
• Learns organization vision statement and decision-making framework. Able to understand how team and personal goals/objectives contribute to the organization vision