Software Engineer

Who We Are

HeadSpin is a global omnichannel digital experience testing platform that helps enterprises

optimize application performance with its data science capabilities. With a strong infrastructure

availability of real devices across 90+ locations, the HeadSpin Platform enables manual and

automated app testing with a wide range of devices, including both screen and screenless

devices, such as mobile phones, desktop browsers, media players, audio devices, and even

automotive systems. The Platform has an extensive on-prem and cloud-hosted device

infrastructure that uses data science-driven performance and quality of experience analytics to

collect over 100+ performance experience KPIs out of the box and provide performance analysis

and monitoring across the engineering cycle. The Platform's advanced capabilities enable

leading global enterprises to achieve an improved digital experience, faster triage, and cost

efficiency.

About the Role

This is a position on the HeadSpin India Software Engineering team. The team will be

responsible for collaborating with other engineering teams both in a customer support role and

in designing, implementing, and deploying high-quality code in support of the HeadSpin

platform and product. In this role, you will be responsible for developing software using

Software Development Life Cycle best practices and you will collaborate with members of

HeadSpin across product, engineering, and support functions to build a stable and performant

product.

What you’ll do

● Work closely with support teams to address and resolve issues in a timely manner.

● Write technical documentation for engineering and support teams.

● Create engineering tickets with technical specifications and steps for reproduction.

● Design, develop, and maintain high-quality, performant, and secure software

applications using Python and Go.

● Effectively communicate technical subject matter to non-technical audiences.

● Review and provide feedback on code reviews to ensure high code quality and alignment

with product vision and goals.

Document: Template - Job Description Version 1.0 August 2024

● Work with other team members to design and deliver software solutions in a distributed

system environment.

● Participate in agile development processes including sprint planning, daily stand-ups and

sprint retrospectives.

Necessarily skills

● Excellent problem-solving skills to solve sophisticated issues.

● Ability to work in macOS and Linux command-line environments.

● Understanding of and experience using source control software such as git.

● Experience with backend development languages such as:

○ Python

○ Golang

○ Java

● Understanding of and experience with back-end development and technologies, such as:

○ SQL or NoSQL databases

○ Understanding of REST APIs and HTTP requests

● Able to read and implement technical specifications.

● Able to collaborate on developing project specifications.

● Able to communicate technical details to non-technical support staff in a

solutions-oriented manner.

Bonus points

● Understanding and experience of mobile app technologies on platforms such as:

○ Android, iOS

● Understanding of test automation technologies such as:

○ Appium, Selenium

● Deep knowledge of Python or Go.

● Familiarity with Node.js

● Experience compiling, debugging, and deploying programs on the command line.

● Experience with Docker or other container technologies.

Required Experience

● 2.5 to 3.5 years experience working in a backend software engineering role.

Required Education

● BE in Computer Science or Information Science or MCA with at least Android / iOS

knowledge