Company Profile:
At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.
Job Title: “Software Engineer - Document Management Developer”
Position: Software Engineer
Experience: 2-5 Years
Category: IT Software
Main location: Pune
Position ID: J1125-0789
Employment Type: Full Time
Project context
This position will provide support on regulated data environment; therefore we need to ensure that proper Export Control certification in place
We are looking for a skilled developer to join our document management team, focusing on the design, customization and support of enterprise document and content management applications (such as Sharepoint, AODocs, M-Files, xECM etc.). Working closely with the Service Owner, you will play a key role in developing and maintaining solutions that enhance collaboration, streamline document management, and meet compliance requirements. You will also help build in-house capabilities, reduce dependency, enable scalable solutions for regulated environments and ensure our systems evolve to meet the organization’s changing needs as we advance our digital transformation journey.
Key Responsibilities:
- Develop, customize and maintain document management applications (such as Sharepoint, AOdocs, M-Files, Sinequa etc)
- Design and implement API integrations between content platforms and enterprise systems (SuccessFactor, ERP, Salesforce, Docusign, etc).
- Build automation workflows for document lifecycle (creation, classification, archival, retention).
- Implement security and compliance controls (access management, audit trails, retention policies).
- Optimize search engine functionality (indexing, metadata management and e-discovery capabilities)
- Develop scripts and utilities (Phyton, PowerShell, JavaScript) to automate operational tasks.
- Support cloud/on-prem deployments and updates (AWS, SQL server, content and archive servers)
- Troubleshoot incidents, ensure stability, and work closely with the support team and the business clients.
- Ensure data security and compliance with relevant regulations (e.g., GDPR).
- Identify opportunities to optimize and enhance the application environment.
- Stay updated on new features and best practices.
- Participate in digital transformation initiatives and projects.
Required Skills and Experience:
- Strong experience with enterprise document/content management systems (xECM, M-Files, Sharepoint or similar)
- Proficiency in API development and integrations (REST, SOAP, JSON, XML)
- Programming/scripting: Python, PowerShell, JavaScript, Java or C#
- SQL expertise, writing queries, reporting, database optimization.
- Experience with content/archive servers, metadata structures and classification.
- Familiarity with search engines (Sinequa, ElasticSearch or equivalent)
- Understanding of ITIL processes for incident, change and problem management.
- Cloud and infrastructure knowledge (AWS, Azure, hybrid environments)
- Security practices for regulated content management (compliance, retention, certification requirements)
- Analytical & Problem-Solving Skills with attention to detail
- Strong troubleshooting abilities to diagnose and resolve technical issues
- Ability to analyze business requirements and translate them into technical solutions
- Experience implementing and managing access controls and audit trails
- Ability to communicate technical information clearly to non-technical users
- Experience providing user training and support
- Keen interest in automation, efficiency and user-centric solutions
- Passion for building sustainable in-house expertise
- Strong teamwork skills, working closely with IT, business stakeholders, and vendors
Preferred Qualifications:
- Bachelor´s degree in computer science, information technology or related field
- Master´s degree a plus (Information/Content management focus)
- 3-5 years’ experience of software development or application engineering
- Hands-on experience with document and content management systems (xECM, M-Files, Sharepoint etc.)
- Proven track record of developing API integrations between enterprise applications
- Experience working in regulated industries is a strong advantage
- Database expertise such as SQL Server, Oracle, query optimization
- Search engine experience (Sinequa or equivalent)
- Familiarity with workflow automation and orchestration tools
- Knowledge of cloud platforms
- Understanding of ITIL practices and exposure to Agile/Scrum environments
Soft Skills:
- Strong problem-solving and analytical skills.
- Excellent communication and documentation abilities.
- Ability to prioritize and manage multiple tasks efficiently.
- Team player with a proactive and customer-focused mindset.
- Passionate about optimizing and evolving services to meet changing needs.
- Able to balance operational excellence with innovation and change.
- Skilled at translating business needs into actionable technical solutions.
- Comfortable navigation ambiguity and driving clarity in complex environments.
- Exposure to enterprise content migrations and ability to support planning and execution in cross-functional teams.
- Committed to high-quality deliveries, documentation, knowledge sharing and enabling others.
- Attention to detail and accuracy associated with a hand-on approach to solve issues and minimize business impact.
- Willingness and ability to quickly learn and adapt to new technologies and tools.
Language Skills:
Fluent English (spoken and written)
Note: This job description is a general outline of the responsibilities and qualifications typically associated with the Virtualization Specialist role. Actual duties and qualifications may vary based on the specific needs of the organization.
CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
