Software Delivery Analyst

Role Overview: As an individual eager to take on challenging and impactful opportunities, you will play a crucial part in connecting client business challenges with the capabilities of our Periscope solution. It will be essential for you to thoroughly understand the methodology embedded in the solutions and gain a deep insight into the domain or function you will be focusing on, which could span across pricing, promotions, and assortment. Your responsibility will include effectively communicating the benefits of the solution to both internal and external clients, as well as illustrating how these solutions can be implemented in an organization. Key Responsibilities: - Collaborate closely with Periscope leadership and client representatives to engage in joint problem-solving sessions. - Drive process improvements to enhance efficiencies and facilitate a quicker transition to a steady state. - Provide continuous feedback on solutions and opportunities to enrich features, enabling Periscope to deliver valuable insights related to the business challenges at hand. - Support clients in utilizing the Periscope solution by interacting with client sponsors and program leadership regularly to drive user adoption and oversee the conversion and enrichment of client raw data to deliver relevant insights. - Act as a bridge between client requirements and solution capabilities, configuring the Periscope solution according to the specific needs of each client. - Facilitate client user acceptance testing (UAT) to address any tool-related issues and collaborate closely with the internal product team to ensure prompt resolution of reported issues. Qualifications Required: - Bachelor's or master's degree with high rankings. - Minimum of 3 years of relevant professional experience in analytics. - Strong technical mindset with proficiency in SQL & ETL. - Analytical and strategic focus. - Excellent communication skills. - Problem-solving abilities. - Capacity to work collaboratively within diverse teams across continents and time zones. - Intellectual curiosity, adaptability, and keen understanding of key client service processes. (Note: Additional details of the company were not explicitly mentioned in the provided Job Description.),