Softtrade Infotech Pvt. Ltd.

2 Job openings at Softtrade Infotech Pvt. Ltd.
Customer Support Representative ambabari, jaipur, rajasthan 0 years INR Not disclosed On-site Full Time

We are seeking an enthusiastic and customer-oriented Customer Support Executive (Intern) to join our support team. The ideal candidate should have excellent communication skills and a passion for helping customers effectively use our accounting software . Selected intern's day-to-day responsibilities include: 1. Handle customer queries through voice and non-voice channels (calls, chat, email, etc.) 2. Provide accurate, valid, and complete information to customers regarding product features and usage 3. Proactively follow up with customers to ensure satisfaction and resolve any post-sale inquiries or issues 4. Ensure timely and professional resolution of customer problems 5. Maintain detailed records of customer interactions in CRM systems 6. Collaborate with internal teams to escalate and resolve complex issues when necessary. Job Types: Full-time, Fresher, Internship Contract length: 3 months Pay: ₹7,000.00 per month Education: Bachelor's (Preferred) Location: Ambabari, Jaipur, Rajasthan (Required) Work Location: In person

Customer Support Representative india 0 years INR 0.84 - 0.84 Lacs P.A. On-site Full Time

We are seeking an enthusiastic and customer-oriented Customer Support Executive (Intern) to join our support team. The ideal candidate should have excellent communication skills and a passion for helping customers effectively use our accounting software . Selected intern's day-to-day responsibilities include: 1. Handle customer queries through voice and non-voice channels (calls, chat, email, etc.) 2. Provide accurate, valid, and complete information to customers regarding product features and usage 3. Proactively follow up with customers to ensure satisfaction and resolve any post-sale inquiries or issues 4. Ensure timely and professional resolution of customer problems 5. Maintain detailed records of customer interactions in CRM systems 6. Collaborate with internal teams to escalate and resolve complex issues when necessary. Job Types: Full-time, Fresher, Internship Contract length: 3 months Pay: ₹7,000.00 per month Education: Bachelor's (Preferred) Location: Ambabari, Jaipur, Rajasthan (Required) Work Location: In person