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Work from Office
Full Time
Roles and Responsibilities - Design and deliver soft skills training for Agents, focusing on communication skills, interpersonal skills, presentation skills, and teamwork. Develop curriculum materials and assessments to measure Agents progress. Provide individualized feedback to Agents on their performance improvement areas. Overall 3 years and 2 years as a Soft Skill Trainer Desired Candidate Profile - Strong understanding of adult learning principles and methodologies. Excellent communication, presentation, and interpersonal skills.
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