Social Media & E-commerce Executive – Luxury Food Brand

Handle our Reels & Operations.

Job Title: Social Media & E-commerce Executive (Content + Operations)

Company: Swad India (Premium Food Brand)

Location: Kharadi, Pune (On-site role only)

Timing: 10:00 AM – 7:00 PM, Monday to Saturday

Salary: ₹22,000 - ₹30,000 per month

About Us

Swad India is a premium gourmet brand curating the finest regional and international food specialties. We are a woman-led, small, friendly team building a modern D2C brand from the ground up. You will work directly with the founders and gain hands-on experience across content creation, e-commerce management, and customer experience.

What You Will Do

1. Social Media & Content Creation (40%)

• Shoot aesthetic product Reels, videos & photos using mobile.
• Edit daily Reels using VN / CapCut / InShot with a premium visual aesthetic.
• Create Canva graphics for promotions, product cards, and WhatsApp broadcasts.
• Capture behind-the-scenes content of new arrivals and order fulfillment.

2. E-commerce Operations (30%)

• Generate shipping labels on Shopify and coordinate with courier partners.
• Upload new products, update inventory, and maintain product listings.
• Handle packing and dispatch (Hands-on): You will take ownership of packaging to ensure every order looks premium.
• Track stock levels and manage dispatch workflow.

3. Customer Experience (30%)

• Interact with customers via WhatsApp, calls, and email.
• Provide polite, clear, and professional responses in English.
• Manage WhatsApp broadcast lists to drive engagement.
• Share order updates and handle queries with care.

Who We're Looking For

• Tech-savvy: Comfortable with Instagram Reels, Canva, mobile video editing apps, and Excel.
• Language: Excellent spoken & written English (mandatory).
• Organized & Proactive: You are adaptable and comfortable supporting operations (packing/logistics) during busy periods.
• Experience: 1–3 years in social media, content creation, or e-commerce (Talented freshers with strong portfolios are welcome).

Why Join Us?

• Work closely with a woman-led founding team in a premium D2C brand.
• Learn end-to-end business operations: marketing, content, logistics, and customer experience.
• Friendly, supportive startup environment with genuine growth opportunities.

How to Apply

Please send your resume AND a link to your portfolio (2-3 Reels, graphics, or videos you have created). Applications without links will not be reviewed.

Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

• Kharadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you a female ?
• Do you have strong expertise in Mobile Video Editing (Reels-focused) using apps like VN Editor, CapCut, or InShot and Canva (Please specify if you use any other app)
• Please share links of 3–5 sample Reels you have edited or shot

Education:

• Higher Secondary(12th Pass) (Required)

Work Location: In person