Job Description

Requirements: 5+ years of experience in SMS compliance, carrier regulations, or telecommunications compliance. Strong knowledge of 10DLC, SHAFT (Sex, Hate, Alcohol, Firearms, Tobacco) restrictions, opt-in/opt-out policies, and carrier filtering rules . Experience working with Twilio, Aerialink, Sinch, Vonage, or other major US VoIP service providers . Proactive approach to compliance, with a problem-solving mindset. Excellent customer communication skills , capable of educating clients on compliance and registration processes. Experience leading a team and ensuring projects are completed on time . Ability to work with auditors and ensure compliance requirements are met efficiently. Preferred Qualifications: Experience working directly with carriers or in a telecom regulatory role . Understanding of FCC, CTIA, TCPA, and GDPR compliance related to messaging. Prior experience in SMS/VoIP-based SaaS companies .