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Kotak Mahindra Bank Limited
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Sky Phygital - Relationship Manager-Sky Channel-Phygital

Sky Phygital - Relationship Manager-Sky Channel-Phygital

Kotak Mahindra Bank Limited

5 - 10 years

|

0 Lacs

vijayawada andhra pradesh india

Posted:2 days ago| Platform: Foundit logo

Apply

Skills Required

field sales in bfsi lead conversion digital adoption

Work Mode

Remote

Job Type

Full Time

Job Description

Sky Phygital-Relationship Manager

Department	Retail Liabilities - Sales
Location	Hyderabad
Reporting Relationships	Senior Regional Customer Engagement Manager
Grade Name	Deputy Manager
Grade	M2

Lead Conversion - Meeting benchmark Conversion of leads as budgeted from time to time as generated by Customer experience Centre(CEC) and central campaigns/triggers by CVMHO team
Ensure superior ground coverage of the customers mapped to VRM and ROCE team
Drive portfolio objectives through RO CEs - Category upgrades, Casa deepening, Digital adoption, GPH improvement, GSA improvement
NPS - Ensuring on ground Customer experience translates into desired NPS at a portfolio level

Graduate, or Post Graduate with a min of 5-10 years of experience
Experience of managing a large feet on street 20+, team remotely.
Experience field sales in BFSI preferred.
Excellent communication skills - Verbal & Written
Flair for Sales
Good listening skills and strong communication abilities.
Team Player with deep sense of working in matrix structures.

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Kotak Mahindra Bank Limited

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