Atlys is revolutionizing the VISA application process by making it seamless, fast, and hassle-free. To support our operations, we are looking for a Runner to assist with document collection from applicants across the city. Role Overview: As a Runner, you will be responsible for collecting important documents from individuals for VISA processing. You will ensure timely pickups, maintain the security of documents, and coordinate with the Atlys team for submission. Key Responsibilities: Travel across the city to collect VISA-related documents from applicants. Ensure the safe handling and delivery of documents. Verify document authenticity before collection. Maintain accurate records of collected documents. Coordinate with the internal team for submission and processing. Requirements: Must own a two-wheeler with a valid driving license. Familiarity with city routes and navigation tools. Good communication and professionalism while interacting with applicants. Punctuality, reliability, and attention to detail. Some understanding of computer Prior experience in a similar field role is a plus. Benefits: Fixed salary + Petrol Allowance. Training and support provided. Opportunity to grow within Atlys.
Atlys is revolutionizing the VISA application process by making it seamless, fast, and hassle-free. To support our operations, we are looking for a Runner to assist with document collection from applicants across the city.
Atlys is revolutionizing the VISA application process by making it seamless, fast, and hassle-free. To support our operations, we are looking for a Runner to assist with document collection from applicants across the city.
Atlys is revolutionizing the VISA application process by making it seamless, fast, and hassle-free. To support our operations, we are looking for a Runner to assist with document collection from applicants across the city.
About the Role: We are looking for a motivated and customer-focused Customer Support Executive to join our team. This role involves handling inbound queries via chat, call, and email from customers. You will be the face of the brand and play a key role in delivering a seamless pre- and post-booking experience to our customers. Key Responsibilities: • Handle inbound customer queries via chat, call, and email for all brand platforms. • Resolve customer service issues efficiently, maintaining high standards of quality and adherence to performance metrics. • Accurately document all interactions using CRM and proprietary tools. • Follow up with customers for pending or escalated issues through appropriate channels. • Communicate clearly and professionally to ensure a smooth and pleasant customer experience. • Ensure every customer interaction leads to an Outstanding Customer Experience. • Share feedback and suggestions with team leads/managers to improve internal processes. • Meet productivity goals including number of chats handled, resolution time, and first response time. Preferred Candidate Profile: • Education: 10+2 or Graduate in any discipline. • Experience: 6 months to 4 years in a Customer Support role (preferably in D2C/e-commerce/healthcare/wellness). • Strong communication skills (both verbal and written). • Familiarity with CRM tools is a plus. • Customer-first attitude with the ability to remain calm under pressure. • Shift Timings: any one fixed 9-hour shift between 8:00 AM to 11:00 PM (No Night Shifts).