Site Reliability Engineer

Job Description

Required Skills & Qualifications: Bachelor's degree in computer science or information technology fields, or equivalent professional experiences. A Master’s Degree is preferred. 3+ years of professional site reliability and DevOps career experience. In-depth familiarity with SRE terminologies including Service Level Objectives (SLOs), Service Level Indicators (SLIs), error budgets, incident management, postmortem analysis, Recovery Time Objective (RTO), and Recovery Point Objective (RPO). Ability to identify organization-wide gaps in the SRE domain and identify implementable solutions that contribute to the transformation of the organization. Ability to build and lead high-performance SRE teams to consistently achieve business results. Expertise with monitoring, APM, and alerting tools like Splunk, Dynatrace, Grafana, Datadog, New Relic, etc. Experience with one or more high-level languages such as Python, Go, Java, JavaScript, C#, Ruby, PHP. Experience with CI/CD pipelines like Jenkins, ADO, GitHub Actions, or GitLab, etc. Demonstrated expertise in cloud platforms like Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP). Proficiency in containerization and orchestration technologies such as Docker, Kubernetes, or OpenShift. Experience with Infrastructure as a Code (IaC) and configuration management tools like Terraform, Ansible, Chef, Puppet, or Salt. Exposure to open-source telemetry (OTel) frameworks and tools. Experience with tools like ServiceNow, PagerDuty, XMatters, etc. Strong communication skills and ability to partner across organizations. Ability to create technical documents on SRE best practices and processes. Show more Show less