Site Reliability Engineer

Job Title : Site Reliability Engineer - Senior Manager

Level : Sr. Manager

Reports to AVP Cloud Infrastructure Team

Location Pune

At M&G, we are working hard to build a technology foundation fit for a modern digital, insight-led, responsive business. As part of this exciting transformation, we are looking for a talented Senior Lead Cloud SRE to join our Cloud Site Reliability Engineering team in Pune. The lead will play a pivotal role in driving reliability, automation, and team maturity across our Cloud Services. This is a hybrid technical-leadership role that combines deep support expertise with the ability to lead, guide, and drive a number of engineers.

You will be responsible for owning complex tasks end-to-end, providing technical oversight and leadership, and help shape the future of our SRE practice. This role is ideal for someone who thrives in a collaborative, fast-paced environment and is passionate about building and supporting resilient systems and high-performing teams.

Facing off to the entire M&G organisation as a central IT function: we own, develop and operate our cloud infrastructure; supporting projects and creating capacity through automation. We also support and manage key Enterprise Platforms such as Apigee (API Management), Azure DevOps, our Container Platform, our Data Science & Machine Learning Platform and many more.

The team support our global business which means working flexibly to cover a variety of hours. Members support core UK hours, out of hours changes and provide 24/7 on call support.

No two days are the same for the team whose responsibilities spans projects, upgrades, small change engineering, platform support and incident response, with a strong emphasis on automation and driving efficiencies across the organisation.

Knowledge, Skills, Experience & Educational Qualification

• 810 years of experience in SRE, Application Support, Infrastructure Support or similar support roles, with 3+ years in a team lead / management capacity.
• Experiencing driving the training and development of engineers
• Managing multi-discipline teams
• Strong hands-on experience with Azure is a must
• Az-900 and Az-104 certifications are required
• Proficiency in scripting languages including PowerShell, ARM, YAML, Terraform
• Deep understanding, with proven experiencing of managing the following Azure administration tasks: RBAC, PIM, Entra ID, Policies, Cloud Networks, Firewalls and DNS.
• Experience with CI/CD tools (Azure DevOps, Git), observability platforms (Azure Monitor, ServiceNow), and container platforms (RedHat OpenShift).
• Familiarity with cloud governance, cost optimization, and compliance frameworks.
• Proven ability to lead technical initiatives, design solutions, mentor engineers, and influence projects.
• Experience in setting up, configuring and maintaining monitoring tooling for cloud platforms.
• Proven experience in building relationships and communicating effectively with team members and other colleagues across both technical and non-technical parts of a business.
• Experience in responding, co-ordinating and driving major incidents independently, both in and out of core business hours.
• You must have the ability to tackle unfamiliar technical problems, confidently dive into unknown issues across complex systems to diagnose root causes and drive effective resolutions.
• Proven experience in identifying inefficiencies and implementing automated solutions to overcome these.
• A solid understanding of how to configure cloud platforms for high scalability and resilience, disaster recovery, tight security and regulatory compliance.
• Applicants must be fluent in both verbal and written English in order to communicate with our business users and stakeholders.

You need to be this kind of person

• Passionate about providing unparalleled levels of service and automation to the cloud platforms that enable our business.
• Able to work and learn quickly in a fast pace and dynamic environment.
• Care about doing a great job and exceeding expectations with the quality of what you do.
• Curious to learn and develop your own technical skills.
• Able to both collaborate and move as a team but also be self-motivated and deliver results independently when required.

Educational Qualification:

• Graduate/Masters in any discipline
• Min 8+ years of experience in SRE

Cloud certifications would be an added advantage

Contact : Krishna Alagarasan : [HIDDEN TEXT]

Apply : https://mgpru.wd3.myworkdayjobs.com/mandgprudential/job/Pune/Senior-Manager--SRE_R17586