Site Reliability Engineer

Job Description

SRE Lead/Engineer Skills SRE Mindset in Production support : Proactive issue identification using observability tools. Skills in using different monitoring & observability tools to track system performance Incident commander: Ability to diagnose complex issues and actively drive incident calls working with technical, product SMEs, and Tier 2 SREs. Communication : Excellent communicator who could interact with Director/Sr. Director and above. Understanding Concepts of SLA , SLO, SLI. Technical expertise App Dynamics , New Relic, Splunk (including Splunk APM and Splunk O11y), AppDynamics, Grafana, RedMetrics, 1000Eyes Knowledge of VMs, Load balancers, Firewalls, API Gateways, DB, Network, Linux / Unix Knowledge of Containerization, Docker, Kubernetes, AWS, PCF, GCP ServiceNow (including AIOps, tools for Self-Heal and automated playbooks) APM, NMON , Wireshark usage and analysis Experience in UEM and synthetic monitoring tools Responsibilities Production support activities including proactive identification of issues leveraging observability tools with the aim of reducing MTTD and MTTR Coordinate all activities required to lead incident triage in compliance withSLAsand OLAs. Corelating inputs from various dashboards & tools to drive resolution. Flexibility to work in 24 X 7 environment Job Types: Full-time, Permanent, Fresher Pay: ₹600,000.00 - ₹1,200,000.00 per year Schedule: Day shift Experience: New Relic: 3 years (Required) Splunk: 3 years (Required) SLA : 3 years (Required) SLO : 3 years (Required) SLI: 3 years (Required) SRE : 5 years (Required) Location: Chandigarh, Chandigarh (Required) Work Location: In person Application Deadline: 01/06/2025 Expected Start Date: 10/06/2025