At Simpel.ai, we are driven by a singular vision: to empower every Micro, Small, and Medium Enterprise (MSME) with the tools they need to thrive in today's fast-paced business environment. We believe that no matter the size or age of your business, you deserve the same opportunities to simplify operations and drive success. Through our AI-driven automation and ERP software solutions, we enable MSMEs to streamline their trade, improve productivity, and unlock growth potential. From procurement to production, and sales to marketing, we provide end-to-end software services that support businesses across the entire value chain. At Simpel, we understand that businesses are built by people, and we are here to help MSMEs scale, build stronger brands, and achieve their goals faster than ever before. Key Responsibilities: Lead and manage a team of telesales representatives, providing guidance and support. Assign daily targets and monitor team performance to ensure achievement of sales goals Develop and implement telesales strategies aligned with business objectives. Ensure the team effectively communicates the value proposition of IT products/services. Oversee the team’s interactions with potential customers to ensure professionalism and adherence to company guidelines. Handle escalated customer inquiries or complaints and provide resolution. Track team performance metrics and prepare regular sales reports for management. Identify areas for improvement and implement corrective actions to meet objectives. Conduct regular training sessions to enhance product knowledge and sales techniques. Provide constructive feedback to team members and foster a culture of continuous learning. Key Skills Required: Strong communication and leadership skills. Basic understanding of IT products and services. Ability to motivate and manage a team effectively. Problem-solving and conflict-resolution skills. Proficiency in MS Office and CRM tools Eligibility Criteria: 0–6 months of experience in telesales, customer service, or a similar role in the IT industry. Educational qualification: Bachelor’s degree in any field Prior leadership experience, even in an informal capacity, is a plus.
At Simpel.ai, we are driven by a singular vision: to empower every Micro, Small, and Medium Enterprise (MSME) with the tools they need to thrive in today's fast-paced business environment. We believe that no matter the size or age of your business, you deserve the same opportunities to simplify operations and drive success. Through our AI-driven automation and ERP software solutions, we enable MSMEs to streamline their trade, improve productivity, and unlock growth potential. From procurement to production, and sales to marketing, we provide end-to-end software services that support businesses across the entire value chain. At Simpel, we understand that businesses are built by people, and we are here to help MSMEs scale, build stronger brands, and achieve their goals faster than ever before. Key Responsibilities: Reach out to potential customers via calls to explain the app's features and benefits. Assist customers in downloading and installing the app on their devices. Provide effective solutions to customer issues, ensuring a positive user experience. Reach out to potential customers via calls to explain the app's features and benefits. Build rapport with customers and understand their needs. Provide daily reports on the number of calls made and issues resolved. Key Skills Required: Good communication and fluent in Englisha and Malyalam Ability to convince and influence customers. Basic technical knowledge to assist with app installations and usage. Problem-solving and conflict resolution skills. Patience and customer-centric attitude Eligibility Criteria: 0–6 months of experience in telecalling or a customer support role. Basic familiarity with smartphones and apps. Educational qualification: Minimum 12th Pass
Title : Chat Support Executive Location: Roopena Agrahara, Bommanahalli Employment Type: Full-time Shift: Day-Shift About Us: At Simpel.ai, we’re redefining how businesses operate using cutting-edge AI solutions. As we grow, we’re looking for dedicated individuals to be the voice of our brand through efficient, professional, and friendly customer interactions. Role Overview: We are hiring a Chat Support Executive to assist our customers via live chat, ensuring timely and accurate responses to their queries. If you're a good communicator with a customer-first mindset and tech-savvy approach, we’d love to hear from you. Key Responsibilities: Respond promptly to customer queries via live chat Identify customer needs and assist with product-related questions or issues Escalate complex queries to relevant departments Maintain a positive, empathetic, and professional attitude toward customers Keep records of customer interactions and update internal systems Suggest improvements in processes based on customer feedback Requirements: Excellent written communication skills in English Previous customer support experience is a plus (chat/email preferred) Comfortable using CRM or support tools (e.g., Freshdesk, Zendesk, Intercom) Ability to multitask, stay calm under pressure, and handle repetitive tasks What We Offer: Opportunity to work with a fast-growing tech company Friendly, collaborative, and growth-oriented work environment Training and support to help you succeed Certificate of experience and potential for full-time placement (for interns)
Job Summary: We are looking for an experienced Telecaller with excellent fluency in Malayalam (mandatory, preferred as mother tongue) and at least 1 year of experience in telecalling, customer support, or a similar role. Knowledge of English and Hindi will be an added advantage. The ideal candidate should be confident, persuasive, and customer-oriented. Key Responsibilities: Handle inbound and outbound calls with professionalism. Explain products/services clearly to customers and generate leads. Resolve customer queries and provide accurate information. Maintain records of calls, follow-ups, and customer details. Achieve daily/weekly/monthly targets and contribute to team goals. Build long-term relationships with customers through quality interactions. Requirements: Fluency in Malayalam (mandatory, should be the mother tongue). Minimum 1 year of experience in telecalling/customer service/inside sales. Additional fluency in English and/or Hindi is a plus. Strong communication and convincing skills. Ability to work under targets and deadlines. Basic computer knowledge (MS Office, CRM preferred). Minimum educational qualification: [12th pass/Graduate]. What We Offer:Competitive salary + performance-based incentives. Supportive and growth-oriented work environment. Training and career development opportunities. Fixed working hours with weekly offs [customize as per company].
Job Title: Sales Development Representative (SDR) Experience Level: 0-3 Years Location: Bengaluru ( Onsite ) Job Type: Full-time About Us: Simpel Techlabs Private Limited is a technology-driven company focused on delivering innovative solutions that empower businesses to grow. We are looking for passionate Sales Development Representatives (SDRs) who are eager to gain hands-on experience in lead generation, client communication, and sales strategy contributing directly to the companys business growth and real-world client engagement. Job Summary: As a Sales Development Representative (SDR), you will be responsible for generating and qualifying leads to build a strong pipeline of potential customers for our sales team. This is an entry- to junior-level position ideal for individuals who are enthusiastic, self-motivated, and eager to break into tech sales or grow in a sales career. Key Responsibilities: Prospect and research potential clients using tools like LinkedIn, CRM, and email databases. Conduct outbound outreach via cold calls, emails, and social media to generate qualified leads. Follow up on inbound leads and conduct initial discovery calls to assess fit. Schedule meetings/demos between qualified leads and the Account Executive (AE) team. Maintain accurate records of interactions and progress in the CRM (e.g., Salesforce, HubSpot). Collaborate with the marketing and sales teams to optimize outreach strategies. Achieve and exceed monthly quotas for qualified meetings and outreach activities. Requirements: Bachelors degree in Business, Marketing, Communications, or a related field (preferred but not mandatory). 03 years of experience in sales, business development, customer service, or a related field. Strong verbal and written communication skills. Comfortable making cold calls and handling objections. Highly organized with excellent time management skills. Proactive attitude and a strong desire to learn and grow. Familiarity with CRM tools (e.g., Salesforce, HubSpot) is a plus. What We Offer: Competitive base salary + performance-based incentives. Comprehensive training and mentorship. Opportunity for fast career growth and promotion into closing roles (AE/AM). Health benefits, paid time off, and other perks. A collaborative, high-energy, and supportive work environment.
Responsibilities: * Generate leads through networking & cold calling * Present solutions at client meetings * Close deals with new clients * Collaborate with sales team on strategies * Manage existing accounts for renewals
Job Summary We are seeking a talented Senior AI/ML Engineer with 24 years of experience to join our Bangalore-based team for a high-impact Palantir platform engagement. The role involves building scalable AI/ML and Generative AI solutions, supported by robust data engineering and MLOps practices. Key Responsibilities - Design, develop, and optimize machine learning models for classification, regression, and NLP - Build end-to-end model training, validation, and deployment pipelines using TensorFlow, PyTorch, or Scikit-learn - Develop Generative AI applications, including prompt engineering and frameworks such as LangChain - Monitor, evaluate, and retrain models to ensure performance and reliability - Implement and maintain MLOps best practices - Build and manage ETL pipelines for large-scale data ingestion and transformation - Work with structured and unstructured data from APIs, databases, and streaming platforms - Optimize data storage and retrieval using SQL/NoSQL databases and cloud data warehouses - Collaborate with cross-functional teams and mentor junior engineers Required Skills & Qualifications - 2–4 years of hands-on experience in AI/ML engineering or related roles - Strong proficiency in Python (PySpark is a plus) - Practical experience with TensorFlow, PyTorch, or Scikit-learn - Experience in Generative AI and Prompt Engineering - Working knowledge of MLOps concepts and production deployments Good to Have - Exposure to the Palantir platform, including awareness of Palantir AIP features - Experience building Agentic AI applications - Strong data engineering and cloud analytics background Why Join Us? - Competitive compensation (6–12 LPA) - Opportunity to work on enterprise-scale AI and GenAI solutions - Hands-on experience with advanced platforms like Palantir - Collaborative, growth-focused engineering culture
Job Summary We are seeking a D365 Technical Consultant with 24 years of experience to design and develop APIs and integrations for Microsoft Dynamics 365. The role focuses on enabling seamless data exchange between D365 and external CRM or third-party systems through secure, scalable, and well-documented integrations. Key Responsibilities - Design, develop, and maintain RESTful APIs for Microsoft Dynamics 365 integrations - Enable data synchronization between D365 and external CRM/third-party applications - Develop and customize D365 components using plugins, workflows, and Power Automate - Implement integrations using Azure services such as Logic Apps, Azure Functions, and Service Bus - Ensure data security, authentication, and authorization using OAuth and Azure AD - Troubleshoot and resolve integration, performance, and data consistency issues - Prepare technical design documents (TDDs) and API documentation - Collaborate with functional consultants to understand business requirements - Support UAT, deployments, and post-production issues Required Skills & Qualifications - 24 years of experience as a D365 Technical Consultant or Dynamics CRM Developer - Strong experience in API development and system integrations - Proficiency in C#, .NET, JavaScript, and Web APIs - Hands-on experience with Microsoft Dynamics 365 customization and extensions - Experience with Azure integration services (Logic Apps, Azure Functions, Service Bus) - Strong understanding of REST, JSON, OAuth, and authentication mechanisms - Experience with SQL Server and data migration/integration scenarios - Familiarity with source control tools such as Git or Azure DevOps - Good communication and problem-solving skills Good to Have - Experience integrating D365 with other CRM or ERP systems - Knowledge of Power Platform (Power Automate, Power Apps) - Microsoft D365 Technical certification - Experience working in Agile / Scrum environments Why Join Us? - Competitive compensation (6–12 LPA) - Opportunity to work on enterprise-grade D365 integrations and APIs - Exposure to Azure integration architecture - Collaborative and growth-oriented engineering culture
Job Summary We are looking for a D365 Functional Consultant with 24 years of hands-on experience to manage and deliver functional implementations on Microsoft Dynamics 365. The role involves requirement gathering, solution design, configuration, user training, and supporting business stakeholders across D365 modules. Key Responsibilities - Gather, analyze, and document business requirements and translate them into D365 functional solutions - Configure and customize Microsoft Dynamics 365 modules based on business needs - Work closely with technical teams to ensure functional requirements are correctly implemented - Prepare functional design documents (FDDs) and solution documentation - Support UAT, system testing, and post-go-live activities - Provide end-user training and functional support - Act as a bridge between business users and technical teams - Handle change requests, enhancements, and functional issue resolution Required Skills & Qualifications - 2–4 years of experience as a D365 Functional Consultant - Strong understanding of one or more D365 modules such as: Finance & Operations Sales Customer Service Supply Chain (preferred) - Experience in requirement gathering, process mapping, and gap analysis - Hands-on experience with D365 configuration and functional customization - Good understanding of business processes and ERP/CRM workflows - Strong communication and stakeholder management skills Good to Have - Exposure to D365 integrations and data migration - Experience in UAT planning and execution - Microsoft D365 Functional certification - Experience working in Agile / Scrum environments Why Join Us? - Competitive compensation (6–12 LPA) - Opportunity to work on enterprise D365 implementations - Collaborative, growth-driven work culture - Strong exposure to functional ownership and client interaction
Job Summary We are looking for a skilled Senior Data Engineer with 24 years of experience to join our team. The role is hands-on and focuses on building, optimizing, and supporting scalable big data solutions using modern data engineering technologies and cloud platforms. You will work closely with cross-functional teams in an Agile environment to deliver high-quality data solutions. Key Responsibilities - Design, develop, implement, and support scalable and high-performance data engineering solutions - Write, test, and optimize production-grade code - Work closely with Tech Leads, product owners, architects, and analysts - Build and maintain real-time and batch data pipelines - Troubleshoot and resolve development and production issues - Provide technical support and recommend improvements to existing systems - Advocate engineering best practices and agile principles - Contribute actively as a squad member in an Agile/Scaled Agile environment Required Skills & Qualifications - 2–4 years of experience in Data Engineering or Software Engineering roles - Strong experience with Python and PySpark - Hands-on experience with Big Data frameworks such as Apache Spark, Kafka, and Hadoop - Experience with AWS Big Data services including S3, Glue, EMR, Athena, Redshift, RDS, Kinesis - Experience with relational databases such as Oracle or SQL Server - Strong SQL skills, including complex query writing - Experience with source control tools such as GitHub or Azure DevOps - Good verbal and written communication skills Good to Have - Experience with CDC tools such as Debezium - Knowledge of data warehousing concepts and BI tools - Experience in data modeling - Exposure to CI/CD pipelines, Jenkins, and workflow orchestration - Experience working in Agile, CI/CD, and Continuous Delivery environments Why Join Us? - Competitive compensation (6–12 LPA) - Opportunity to work on real-world, large-scale data platforms - Exposure to modern Big Data and cloud technologies - Collaborative and growth-oriented engineering culture